Heather Carr
Las Vegas,NV
Summary
Highly adaptable and dedicated professional with a strong foundation in front and back office administration. Known for delivering consistent, high-quality results and maintaining a positive attitude in fast-paced, team-oriented environments. Possesses excellent organizational and multitasking abilities, with a focus on meeting goals and exceeding expectations. Committed to continuous improvement and personal development, bringing a strong work ethic and the ability to quickly learn new concepts and technologies. Eager to contribute to the success of a dynamic team and grow within a challenging and rewarding role
Overview
26
26
years of professional experience
Work History
HR/Payroll/Accounts Receivable Administrator
Las Vegas Concierge Orthopedics
07.2021 - Current
- Serve as main point of contact for current employees, and for hiring and onboarding new employees
- Collect and enter all new employee information so they may receive all employer benefits
- Discuss health and dental insurance options and establish and maintain contracts for employee benefits
- Process payroll for employees bi-weekly and monthly, depending on employee position
- Daily duties were to maintain database of personnel information and accurate payroll records
- Collect, verify, and record employee attendance, including hours worked
- Compute wages, commissions, and deductions
- Ensure compliance with federal, state, and local tax laws, including remittance of payroll taxes
- Process and monitor garnishment orders
- Handle employee complaints about incorrect payments and resolve discrepancies
- Accounts Receivable duties include:
- Record and deposit patient payments
- Process patient refunds when applicable
- Monitor bank accounts to ensure accurate processing of incoming and outgoing patient, insurance company and office bills
- Maintain detailed database for all financial business transactions
Systems Analyst, Senior
Lockheed Martin Technical Operations
07.2004 - 05.2009
- Process customer requests through specified algorithms and deliver completed software products daily
- Work with software engineers testing and developing new algorithms to meet customer requests and ever changing demands of the intelligence world
- Take fully vetted algorithms through approval boards and integrate into day-to-day operations
- Answer help desk calls
- Update and maintain all operational procedures documents
Systems Engineer, Senior
Lockheed Martin Air Traffic Management
02.2001 - 05.2004
- Specify/design/develop/test/maintain high quality Human Factors in ATC systems on schedule that meet requirements, while following approved processes
- Perform technical planning, system integration, verification and validation, and effectiveness analyses for total systems
- Analyses are performed at all levels of total system product to include: concept, design, fabrication, test, installation, operation, and maintenance
- Identify risks, issues, and dependencies, and creatively solve them with system safety in mind
- Ensures logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints
- Perform functional analysis, requirements allocation and interface definition studies, to translate customer requirements into hardware and software specifications
- Conduct pre-proposal conferences with perspective contractors to clarify contract requirements by meeting with the FAA and air traffic controllers to ensure all contract criteria could be met within a reasonable timeframe and with reasonable expectations
- Ensured technical evaluation factors and award criteria are clearly stated in the request for proposal
Systems Engineer – Flight Operations
Space Hardware Optimization Technology Inc.
07.2000 - 02.2001
- Develop and document applicable human factors and ergonomics requirements for all applicable hardware
- Work with appropriate designers to ensure proper implementation
- Develop and document detailed objectives, plans, and flows for all mission/increment pre-launch, on-orbit, and post-landing operations activities
- Develop and document detailed objectives, plans, flows, and procedures for ground controller support of mission/increment flight operations at UOF
Human Factors Design Specialist
Boeing
09.1998 - 07.2000
- Work with various technical teams to identify and analyze technological problems or risks in existing designs and systems; perform theoretical human factors investigations; and develop, then implement, research and analysis plans using theoretical principles and analytical techniques
- Ensure that human performance, the burden the design imposes on manpower, personnel, and training; safety and health aspects are considered throughout the system design and development processes by combining engineering knowledge and evaluating technical details to resolve system level design issues, and participating in form/fit/function testing
- Ensure new systems are compatible with soldiers in the field by including the soldier in the design process
- Look at how these new systems will impact the units once fielded in terms of training, maintaining, and sustaining
- Review drawings and develop and implement research methods to track problems, issues, and concerns identified by both the US Government and Boeing and work with design engineering organizations to resolve them
- Meet regularly with internal and external US Government personnel to review current open issues
- Present issue status and updates at semi-annual Integrated Product Team meetings to the US Government
- Serve as point-of-contact for Integrated Logistic Support change board
- Helped to plan procurements and served as an advisor to program officials in procurement planning meetings by identifying large-scale subsystems, components, equipment, and services to be acquired by contract
- Aided in the creation, mock-ups, and production of the final product, and worked with the US Army to identify the appropriate method of procurement of the equipment
Education
B.S. - Aerospace Studies
Embry-Riddle Aeronautical University
Prescott, AZ12.1997
Skills
- Multitasking Abilities
- Problem-solving abilities
- Reliability
- Professionalism
- Database Management
- Bookkeeping
- Maintaining employee records
- New hire processing
- Multi-state payroll
- Payroll software proficiency
- Human Resources
- Detail orientation
Certificatesawards
- Private Pilot License (1995)
- Multi-engine rating (1996)
- MANPRINT Action Officer’s Training Course
- ISO 9000 Quality Management Systems Auditor/Lead Auditor Training
Security Clearance
Top Secret/Sensitive Compartmented Information (TS/SCI), 02/09
Timeline
HR/Payroll/Accounts Receivable Administrator
Las Vegas Concierge Orthopedics
07.2021 - Current
Systems Analyst, Senior
Lockheed Martin Technical Operations
07.2004 - 05.2009
Systems Engineer, Senior
Lockheed Martin Air Traffic Management
02.2001 - 05.2004
Systems Engineer – Flight Operations
Space Hardware Optimization Technology Inc.
07.2000 - 02.2001
Human Factors Design Specialist
Boeing
09.1998 - 07.2000
B.S. - Aerospace Studies
Embry-Riddle Aeronautical University
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