Heather Carroll
Colorado Springs,CO
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Centura Health-Penrose St. Francis Health Services
10.2017 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Certified Nursing Assistant (Lead)
Center At Centennial
10.2016 - 10.2017
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Certified Nursing Assistant
Namaste Alzheimer Center
05.2016 - 10.2016
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Education
No Degree - Pre-Nursing/Nursing
Luzerne County Community College
Nanticoke, PANo Degree - Early Childhood Education
Keystone College
La Plume, PAHigh School Diploma -
Mitchell High School
Colorado Springs, COBachelor of Science - Health Promotion And Wellness
Colorado State University - Pueblo
Pueblo, CO05.2012
Skills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Collecting vital signs
- Bathing Assistance
- Compassionate
- Alzheimer's and Dementia Care
- Basic Life Support
- Bedside manner
- Safety Precautions
- Medical terminology knowledge
- Electronic Charting
- Compassionate caregiver
- Patient-focused care
- Mobility Assistance
- Companionship and emotional support
- Feeding Assistance
- Positioning Patients
- End of life care
- Urinary Catheter Care
- Inpatient Care
- Responding to emergencies
- Supporting personal needs
- Colostomy Care
- Trustworthy companion
- Complex Problem-Solving
- Patient Management
- Light Housekeeping
- Blood Glucose Testing
- Restraint Application
- CNA Certification
- Certified in CPR/AED
- Empathy and Compassionate Care
- Attention to Detail
- Certified Nursing Assistant (CNA)
- Bedsore Prevention
- Patient Observation
Accomplishments
Daffodil(s) recipient- 6 total
Are nominated by patients, families, colleagues, physicians, and others. The nomination tells a story of compassionate, memorable and expert care.
Certification
- CNA - Certified Nurse Assistant
- CPR/BLS- Healthcare Workers
Timeline
Certified Nursing Assistant
Centura Health-Penrose St. Francis Health Services
10.2017 - Current
Certified Nursing Assistant (Lead)
Center At Centennial
10.2016 - 10.2017
Certified Nursing Assistant
Namaste Alzheimer Center
05.2016 - 10.2016
No Degree - Pre-Nursing/Nursing
Luzerne County Community College
No Degree - Early Childhood Education
Keystone College
High School Diploma -
Mitchell High School
Bachelor of Science - Health Promotion And Wellness
Colorado State University - Pueblo
- CNA - Certified Nurse Assistant
- CPR/BLS- Healthcare Workers
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