Heather Castillo
Garland
Summary
Reliable Labor Worker comfortable handling physically demanding tasks across long shifts and through problematic weather conditions. Proven resourcefulness and handling of difficult labor projects. Juggles multiple tasks to keep assignment timelines on schedule. Established reputation for punctuality and dedicated work ethic.
Overview
11
11
years of professional experience
Work History
Laborer
4x Industrial
Ponder
04.2025 - Current
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Worked with cross-functional teams to achieve goals.
- Operated a variety of machinery and tools safely and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Performed routine inspections on all heavy machinery prior to use.
- Transported materials from one site to another using off-road vehicles.
- Operated multiple pieces of heavy equipment in a safe and efficient manner to excavate land for construction projects.
- Maintained detailed records of hours worked, materials used, and completed jobs.
- Followed safety protocols while operating machinery in order to avoid accidents or injuries.
- Kept equipment fueled and ready for immediate use to support scheduling demands.
- Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
- Oversaw proper PPE use to facilitate working conditions compliant with safety regulations.
Administrative Assistant/Parts Specialist
Wrecker Warehouse of Texas
Garland
10.2021 - 08.2023
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Processed invoices for payment using accounting software applications.
- Scheduled appointments between clients and customers and internal staff members.
- Greeted visitors and provided general information about the company.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Assisted customers with product selection based on their needs.
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Developed strategies to maximize storage space utilization in order to reduce costs associated with storing inventory items.
- Managed vendor relationships by ensuring that orders were filled accurately and on time.
- Responded to inquiries from internal staff members about part specifications or availability.
- Received customer orders and placed them into the system for processing.
- Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
- Organized and labeled parts to ensure easy identification and retrieval.
- Coordinated shipping arrangements for outbound orders as needed.
- Supported service department by expertly pulling parts and updating records.
Server
Luigis Cafe
Rockwall
01.2014 - 08.2021
- Ensured that each guest was served courteously, quickly, and efficiently.
- Monitored dining room for cleanliness and proper set-up at all times.
- Followed health safety guidelines when preparing and serving food products.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Accurately recorded orders on cash register and point-of-sale system.
- Greeted guests and provided menus.
- Prepared drinks according to standard recipes.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked food before serving it to customers.
Personal Assistant
Donnie Peoples
Rockwall
06.2019 - 02.2021
- Maintained confidential files related to personnel records or other sensitive information.
- Screened telephone calls and inquiries and directed as appropriate.
- Organized work projects around client's house.
- Maintained records of rent collection, lease agreements, repair requests. in an organized database system.
- Assisted with the preparation of eviction notices when necessary for non-payment or other violations of lease terms.
- Conducted regular inspections of rental properties to ensure compliance with safety regulations.
- Coordinated maintenance, repairs, and upgrades of rental units as necessary.
- Inspected vacated units upon move-out to determine any damage beyond normal wear-and-tear requiring repairs.
- Cleaned job sites daily removing debris, dirt and hazardous materials safely.
- Repaired damaged structures with appropriate materials including wood and metal components.
- Provided assistance to supervisors when needed completing additional duties as assigned.
Education
GED -
Ford High School
Quinlan, TX06-1999
Certificate - Medical Assisting And Phlebotomy
PCI Health Training Center
Richardson, TX05-1999
Some College (No Degree) - Nursing
Trinity Valley Community College
Terrell, TXSome College (No Degree) - Nursing
Paris Junior College
Greenville, TXAssociate of Science - Nursing
Texas A&M University
CommerceSkills
- Equipment operation
- Safety compliance
- Time management
- Problem solving
- Heavy machinery operation
- Record keeping
- Team collaboration
- PPE adherence
- Task prioritization
- Project management
- Data entry
- Microsoft Excel
- Customer service
- Vendor management
- Attention to detail
- Effective communication
- Cross-functional teamwork
- Process optimization
- Work flow planning
- Relationship building
References
References available upon request.
Timeline
Laborer
4x Industrial
04.2025 - Current
Administrative Assistant/Parts Specialist
Wrecker Warehouse of Texas
10.2021 - 08.2023
Personal Assistant
Donnie Peoples
06.2019 - 02.2021
Server
Luigis Cafe
01.2014 - 08.2021
GED -
Ford High School
Certificate - Medical Assisting And Phlebotomy
PCI Health Training Center
Some College (No Degree) - Nursing
Trinity Valley Community College
Some College (No Degree) - Nursing
Paris Junior College
Associate of Science - Nursing
Texas A&M University