HEATHER C. COMORA
Wilton,USA
Summary
Experienced healthcare professional with a strong track record in managing healthcare practices and driving operational excellence. Skilled in fostering collaborative work environments and consistently delivering high standards of patient care. Adaptable to changing needs, excels in administrative duties, staff management, and regulatory compliance. With a comprehensive background in the healthcare industry, dedicated to ensuring the smooth operation of healthcare practices and optimizing patient outcomes.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Practice Administrator, Pulmonary, Critical Care, Sleep Medicine, PFT and Durable Medical Equipment
St. Peters Health Partners
Albany, NY
02.2018 - Current
- Administrator of 7 departments and 4 service lines
- Service line development
- Project management for renovations and remodel
- Provide service line leadership across specialties
- Fiscal responsibility for service lines
- Revenue cycle management for service lines
- Provider and hospital-based billing
- Payor contracts
- AASM accreditation and standard implementation
- Joint Commission committee and survey
- Alignment of sleep services across 5 organizations
- Improving patient access, physician satisfaction and workflows
- Press Ganey: patient satisfaction, quality improvement
- Qualtrics: patient satisfaction, quality improvement
- Priority strategic aims for service lines
- EHR implementation: EPIC and Athena
- Human Resources: hiring, colleague evaluations and corrective actions
- Joint Operating Committee across specialty: Pulmonary, Sleep, ENT, Psychology and Pediatrics
- Trinity Health Sleep Work Group: supporting sleep services across Trinity Health
- ET-9 Non-labor Committee
Practice Manager, Pulmonary & Critical Care
St. Peters Health Partners Medical Associates
Albany, NY
06.2016 - 02.2018
- Trained colleagues and operates in compliance with Medical Associates policies
- Responsible for delegation of work
- Mediates all inter-office communication, disciplinary, and advisory staff
- Works with the CBO and liaisons to ensure optimal coding, claim, and dashboard metrics
- Provider support in and out of the office for ten office providers
- Member of the Medical Associates forms committee; vetting documents for the organization
- EMR training, implementation and coordination
Technical Director, Sleep Disorders Centers
St. Peters Health Partners Medical Associates
Albany, NY
09.2004 - 02.2018
- Supervise the 24-hr
- Operation of two six bed sleep centers and colleague management
- Workflow, training, and inter/intra departmental communication
- Long- and short-term budgets
- Work with medical directors to design and implement sleep center protocols
- Hire, evaluate, educate and support new and existing colleagues
- Evaluation and procurement of equipment for acquisition and treatment
- Provider education: sleep system training, case review and sleep board assistance
- Obtained accreditation by the American Academy of Sleep Medicine for both Troy and Albany sleep center sites
- Educate HVCC students in both the Respiratory and Polysomnographic Technologist programs and serve on the advisory boards
Sleep Consultant
02.2003 - 09.2004
- Consulted with private practice on sleep medicine issues and reviewed existing sleep facilities and protocols
Technical Director, Sleep Lab
Pulmonary Physicians of Saratoga
Saratoga Springs, NY
02.1999 - 07.2003
Manager, Sleep Disorders Center
St. Clare’s Hospital
Schenectady, NY
09.1997 - 02.1999
Education
MBA - Health Administration
SUNY Empire State College
Saratoga Springs, NYGraduate Certificate - Healthcare Management
SUNY Empire State College
Saratoga Springs, NYMaster of Science - Education
College of St. Rose
Albany, NYBachelor of Science - Kinesiology
University of New Hampshire
Durham, NHSkills
- Project management
- Payor contract negotiation
- Service line leadership
- EHR implementation
- Quality improvement initiatives
- Joint Commission compliance
- Patient satisfaction metrics
- Team collaboration
- Employee training
- HIPAA compliance
- Practice marketing
Certification
Lean Thinking, Series 1-6:
NY State Polysomnographic Technologist license #000011
Registered Polysomnographic Technician license#3113
Timeline
Practice Administrator, Pulmonary, Critical Care, Sleep Medicine, PFT and Durable Medical Equipment
St. Peters Health Partners
02.2018 - Current
Practice Manager, Pulmonary & Critical Care
St. Peters Health Partners Medical Associates
06.2016 - 02.2018
Technical Director, Sleep Disorders Centers
St. Peters Health Partners Medical Associates
09.2004 - 02.2018
Sleep Consultant
02.2003 - 09.2004
Technical Director, Sleep Lab
Pulmonary Physicians of Saratoga
02.1999 - 07.2003
Manager, Sleep Disorders Center
St. Clare’s Hospital
09.1997 - 02.1999
MBA - Health Administration
SUNY Empire State College
Graduate Certificate - Healthcare Management
SUNY Empire State College
Master of Science - Education
College of St. Rose
Bachelor of Science - Kinesiology
University of New Hampshire
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