Heather Chapman Getz
Alvarado,TX
Summary
Hardworking with over 5 years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history. Trained, attentive to children's needs and experienced in working with different ages. Dependable in following good safety practices, facility requirements and parent wishes. Cares about student wellbeing and growth.
Overview
10
10
years of professional experience
Work History
Driver
Self Employed Services
Alvarado, Texas
07.2020 - Current
- Delivered goods and services to customers on time and in excellent condition.
- Documented daily mileage, gas, and other data.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
Assistant Manager
JNH FOOD COMPANY
Midlothian, Texas
02.2014 - 10.2019
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Ensured compliance with safety regulations and company policies.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Supervised daily operations including scheduling shifts, assigning duties.
- Resolved conflicts between team members in an effective manner.
- Established processes for monitoring customer satisfaction levels.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Communicated regularly with customers to gain insights into their needs.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Coordinated with other departments to ensure smooth flow of operations.
- Reviewed completed work to verify consistency, quality, and conformance.
Education
Associate of Science - Psychology
Alison College
Dallas, TX02-2023
Associate of Science - Health Sciences
Iverson Business College
Arlington07-2011
High School Diploma -
NCTA
Arlington, TX06-2008
Skills
- DOT Compliance
- Daily logging
- Appointment Scheduling
- Passenger Assistance
- Suicide Prevention
- Patient Assessments
- Counseling techniques
- Client progress analysis
- Patient Intake
- Treatment Planning
- Behavioral Interventions
- Patient Screening
- Individual sessions
- Case Notes
- Case Management
- Crisis Intervention
- Referral management
- Data collection and analysis
- Positive and negative reinforcements
- Behavioral Management
- Behavioral conditions
- Documentation skills
- Applied Behavior Analysis
- Communication
- Goal attainment
- Skill Development
- Client Relationship Development
- Positive Reinforcement
- Social skill development
- Behavior Modification Techniques
- Social Skills Development
- Early Childhood Education
- Documentation Management
- Confidentiality
- Social-emotional learning
- Special Needs Support
- Motivation and Encouragement
- Child Nutrition
- Child development knowledge
- Safety Planning
- Play-Based Learning
- Skill-building exercises
- Assessments understanding
- Developmentally-appropriate plans
- Educational improvements
- Early intervention services
- Communication techniques
- Social Development
Timeline
Driver
Self Employed Services
07.2020 - Current
Assistant Manager
JNH FOOD COMPANY
02.2014 - 10.2019
Associate of Science - Psychology
Alison College
Associate of Science - Health Sciences
Iverson Business College
High School Diploma -
NCTA
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