Heather Cherry
Alvin,TX
Summary
Over 11 years of local government expertise, including zoning requirements, project plan development and deadline management. Years of increased responsibility and skill development essential for optimal service and operations.
Overview
12
12
years of professional experience
Work History
Administrative Coordinator
City Of Webster
05.2017 - Current
- Liaison for Planning and Zoning Commission, Zoning Board of Adjustment and Appeals, Building Board of Adjustments and Appeals, Parks, Recreation, and Beautification Board. Creating agendas, agenda packets, public notifications, ordinances, and code amendments.
- Schedule public meetings, townhall meetings, citizen's advisory committee meetings, as well as internal meetings with colleagues and City Council.
- Craft ordinances for planning, building, recreation and other regulatory needs.
- Create and maintain Departmental budget of $2.3 million for three divisions.
- Maintain department records as the Records Liaison for the Community Development Department.
- Answer phone calls and responded to inquiries from customers, vendors and other external contacts.
- Monitor changing trends in urban planning best practices, continually adapting strategies to address emerging challenges effectively.
- Streamlined permit processes by collaborating with various departments, expediting project approvals.
- Facilitate smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Assist with special projects to complete all tasks by deadlines.
- Prepare detailed documents and reports in adherence administrative processes.
- Coordinate and schedule meetings and appointments to keep organization running smoothly.
- Collaborate with stakeholders to ensure community needs were addressed in city planning initiatives.
- Incorporate public input into city plans by organizing and leading community meetings and workshops.
- Conduct research and surveys, analyzed data and compiled reports according to local, state and federal guidelines.
- Prepare comprehensive reports detailing project progress, challenges, and recommendations for future action.
- Managed deadlines effectively by prioritizing tasks and maintaining consistent communication with team members.
- Prioritize workloads and managed work time to keep projects moving according to timelines.
- Evaluated potential development sites for feasibility, environmental impacts, and alignment with city goals.
- Maintain and applied knowledge of local and state government codes and requirements regarding land use.
- Prepared and presented statistical and technical data.
- Actively seek and complete professional development to ensure up to date knowledge and skills for everchanging advancements.
- Handle facility rentals of the Civic Center and Park Pavilion.
- Maintain records utilizing Laserfiche.
- Researched and procured state of the art permitting software for the Community Development Department.
Deputy City Secretary
City Of Webster
02.2016 - 05.2017
- Published agendas and agenda packets to the City website according to legal requirements.
- Scheduled meetings and maintained the City Manager's calendar.
- Drafted meeting minutes for City Council meetings
- Maintained safety in high-stress situations by effectively diffusing conflicts and providing clear instructions.
- Participated in ongoing professional development opportunities, staying current on industry best practices and emerging trends in law enforcement.
- Collaborated with multiple departments to develop effective strategies for case management and resource allocation.
- Conducted detailed investigations, gathering essential evidence to support legal proceedings.
Staff Assistant
City Of Webster
07.2015 - 02.2016
- Responded to all Public Information Requests routed to the Building Department in a timely manner to meet legal deadlines.
- Received and processed approved permits for the Building Division.
- Generated monthly statistic reports.
- Supported daily operations with efficient task management, contributing to overall office productivity and organization.
- Established strong working relationships with coworkers through excellent communication skills which led to improved teamwork capabilities.
- Maintained accurate record-keeping systems to ensure easy access to vital information for staff members.
- Served as a liaison between departments, facilitating effective collaboration on projects and initiatives.
- Provided clerical support, addressing routine, and special requirements.
- Organized travel arrangements for staff members, ensuring smooth transitions during business trips.
- Identified areas for improvement in office systems, proposing and implementing solutions that increased overall work efficiency.
- Boosted productivity by keeping office records current, well-organized and efficiently accessible for various needs.
Building Clerk
City Of Webster
07.2012 - 07.2015
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Education
Executive Master of Public Service & Administratio - Public Management
Texas A&M University
College Station, TX12.2024
Certified Public Manager -
University of Houston - Downtown
Houston, TX06.2021
Bachelor of Science - Public Service Leadership
University of Houston - Clear Lake
Houston, TX05.2021
Associate of Arts - General Studies
San Jacinto College District
Houston, TX05.2015
High School Diploma -
Clear Creek High School
League City, TX05.2005
Skills
- Problem solving
- Interpersonal skills
- Able to quickly grasp new concepts
- Self-motivated, self-starter
- Dependable
- Excellent communication skills
- Demonstrated accuracy and attention to detail
- Data Entry
- Time Management
- File Organization
Accomplishments
2020: Spirit of Volunteerism Award- Bay Area Turning Point
2019: City Manager Pin Recognition for Scenic City designation efforts
Timeline
Administrative Coordinator
City Of Webster
05.2017 - Current
Deputy City Secretary
City Of Webster
02.2016 - 05.2017
Staff Assistant
City Of Webster
07.2015 - 02.2016
Building Clerk
City Of Webster
07.2012 - 07.2015
Executive Master of Public Service & Administratio - Public Management
Texas A&M University
Certified Public Manager -
University of Houston - Downtown
Bachelor of Science - Public Service Leadership
University of Houston - Clear Lake
Associate of Arts - General Studies
San Jacinto College District
High School Diploma -
Clear Creek High School
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