Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Heather Chilson

Fayetteville,AR

Summary

Functional Senior Director driving proven results for over 15 years within facility operations, services and management. Manages complex occupational issues while meeting business objectives. Strong operational skills and solid experience regulating policies and managing budget expenditures. Collaborates with management teams and stakeholders to uphold company vision.

Overview

26
26
years of professional experience

Work History

Sr. Director, Corporate Services

Tyson Foods, Inc.
06.2021 - Current
  • Own strategic and master planning for the future of the workplace
  • Implement outcomes of master planning and workspace planning including oversight of additional buildings and renovations
  • Plan with an outlook over 10 years by analyzing data to make sound fiscal decisions
  • Define and show the value in projects which may not have traditional return on investment
  • Research to understand generational wants and needs in the workplace, as well as education on industry and workplace trends, changes, and challenges
  • Budget creation and management of more than $38MM annually
  • Responsible for day-to-day facility services functions of over a million square feet of workspace
  • Manage multiple large-scale projects simultaneously with full budget and decision-making authority, meeting both financial goals and deadlines
  • Maintained and represented the company in successful relationship with architects, contractors, and others involved
  • Work with and communicate effectively with all levels of the company including the Chairman and CEO, sensitivity to discretion in confidential matters, the ability to direct team members who do not report to corporate services, and to manage a large span of control at all levels of the company
  • Corporate Services includes Corporate Facilities in Arkansas and Illinois, Corporate Cafeteria and Catering Services, Company Store, and Mailroom Services.

Director of Corporate Services

Tyson Foods, Inc.
11.2007 - 06.2021
  • Owned master planning for the future of the workplace
  • Implemented outcomes of master planning and workspace planning including oversight of additional buildings and renovations
  • Managed multiple large-scale projects simultaneously with full budget and decision-making authority, meeting both financial goals and deadlines
  • Maintained and represented the company in successful relationship with architects, contractors, and others involved
  • Work with and communicate effectively with all levels of the company, the ability to direct team members who do not report to corporate services, and to manage a large span of control at all levels of the company
  • Corporate Services included Corporate Facilities, Corporate Cafeteria and Catering Services, Company Store, and Mailroom Services
  • Historically had also included managing the digital print shop, travel and meeting services, IT procurement, and the supplier diversity program as role and departments have evolved and grown under my leadership.

Manager of Supplier Diversity and Purchasing Project Management

Tyson Foods, Inc.
02.2007 - 11.2007
  • Coordination and promotion of Tyson’s Supplier Diversity program, this includes serving on national, regional, and local boards and committees
  • Work to promote the utilization of diverse suppliers in Tyson’s procurement programs, as well as work with Tyson customers who are seeking to enhance their diversity spend programs.

Purchasing Operations Manager

Tyson Foods, Inc.
04.2004 - 02.2007
  • Responsible for the supervision of our buyers and management support staff
  • Define commodity cost objectives through selection of vendor analysis based on service, value, and price comparison
  • Work with operational and corporate personnel in recommending, researching, and planning the procurement of supplies
  • Successfully provided staffing and support during SAP cutover program.

Manager, Materials Management Data

Tyson Foods, Inc.
09.2003 - 04.2004
  • Assist with the development of an enterprise Master Data Maintenance approach and supporting systems
  • Assist in development of data cleansing requirements; provide conversion support and data verification
  • Ensure that the Master Data Team meets all Project Won timelines
  • Establishing SAP Data Management strategies, policies, and practices related to data definition, integration, data archiving, and reporting
  • Manage eleven direct and indirect reports at two locations.

Corporate Buyer

Tyson Foods, Inc.
11.1997 - 09.2003
  • Provide total purchasing support for assigned material groups
  • Evaluate vendor capacity and maintain relationship through committed and non-committed purchases and contracts
  • Maintain high level of customer satisfaction by developing solid relationships with all internal customers
  • Responsible for achieving business objectives: cost reduction, consumption reduction, lead-time reduction, on-time delivery, and payment terms
  • Lead cross-functional teams and build relationships across the organization
  • Drive cost savings through continuous improvement activities.

Education

Bachelor of Science - Sociology

Northern State University
Aberdeen, SD

Skills

  • Collaborative Leadership
  • Team Building and Motivation
  • Key Performance Indicators
  • Core Values Management
  • Strategic planning
  • Contract negotiation
  • Operations management
  • Analytical skills
  • Budget creation and management
  • Project management
  • Professional services management
  • Customer service

Accomplishments

  • Directed and project management of renovation of a historical building including a 44,000-square foot addition which was certified as LEED Silver.
  • Managed renovations of over 175,000 square feet of office space in two existing 5-story office towers. Included roof, HVAC replacement, all new electric, data, furniture, and interior finishings.
  • Successful large-scale remodel of a 30,000-square foot, 1930’s truck terminal into corporate workspace and company store.
  • Managed overall real estate acquisition for our nationwide clinic rollout to support wellness of Team Members.
  • Led team of executives through architect review and selection process for master property strategy and campus plan.
  • Led cross-functional project team for major multi-state relocation.
  • Directed creation and implementation of multiple onsite fitness centers.
  • Opened a new cafeteria-style restaurant, serving breakfast and lunch, in 35 business days.

Timeline

Sr. Director, Corporate Services

Tyson Foods, Inc.
06.2021 - Current

Director of Corporate Services

Tyson Foods, Inc.
11.2007 - 06.2021

Manager of Supplier Diversity and Purchasing Project Management

Tyson Foods, Inc.
02.2007 - 11.2007

Purchasing Operations Manager

Tyson Foods, Inc.
04.2004 - 02.2007

Manager, Materials Management Data

Tyson Foods, Inc.
09.2003 - 04.2004

Corporate Buyer

Tyson Foods, Inc.
11.1997 - 09.2003

Bachelor of Science - Sociology

Northern State University

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Heather Chilson