Heather Christiana
Boiceville,NY
Summary
Detail-oriented professional with a strong desire to apply skills and experience towards enhancing systems and contributing to company growth. Seeking a position for career advancement and the opportunity to make a meaningful impact. Committed to delivering high-quality work, exceeding expectations in a dynamic work environment. Passionate about driving success through continuous learning and professional development.
Overview
12
12
years of professional experience
Work History
Vending Replenishment Analyst
BlackHawk Industrial Distribution
10.2023 - 08.2024
- Align data between customer vending systems (Autocrib/Arcturus, Cribmaster)and the company's ERP (P21) system including item IDs, pricing, consigned inventory, and non-consigned inventory.
- Reconcile the inventory consigned in the vending system with the ERP system. Communicate results with account managers and customers to resolve discrepancies..
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Pricing Specialist
BlackHawk Industrial Distribution
10.2019 - 10.2023
- Managed 90 accounts with upwards of 100 items per account.
- Responsible for a National Account that had 8 locations and needed pricing aligned between all locations. Approximately 5000 line items between all locations.
- Communicate and manage timely price adjustments in accordance with pricing structures and contractual obligations.
- Assembled reports and presentations to share insights and recommendations with account managers and general managers prior to implementation.
- Enhance total gross margin through strategic pricing actions.
- Foster teamwork by supporting team members and addressing help-desk inquiries.
- Engage in cross-functional collaboration to enhance customer satisfaction.
- Tracked key metrics and developed spreadsheets and data models.
Data Integrity Specialist
BlackHawk Industrial Distribution
04.2012 - 10.2019
- Responsible for converting all inventory items, contracts, and suppliers from legacy system to new system in 2019 when company was sold.
- Evaluated large datasets for quality and accuracy.
- Developed and executed data cleanup measures.
- Researched and determined scope and complexity of issues.
- Determined root cause of data quality errors and recommended long-term solutions.
- Checked legacy systems for redundancies and performed merges, unmerges and other types of corrects to resolve issues.
- Added, removed and updated permanent records.
- Developed and modified programs to meet customer requirements.
- Managed time efficiently in order to complete all tasks within deadlines.
Cataleap Production Manager
BlackHawk Industrial Distribution
03.2015 - 01.2018
- Utilize Adobe Acrobat to create online catalogs as well as offline iPad-compatible versions of product catalogs.
- Supervised a team of three employees, efficiently delegate tasks, and oversee the uploading of catalogs.
- Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
- Standardized production procedures, job roles, and quality assurance guidelines.
Skills
- Innovative thinking
- Analytical problem solving
- Cross-functional teamwork
- Advanced Excel proficiency
- Data analysis
- Strong focus on accuracy
- Proficient in Prophet 21 software
- Data maintenance and validation
- Stock replenishment
- Process improvement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Vending Replenishment Analyst
BlackHawk Industrial Distribution
10.2023 - 08.2024
Pricing Specialist
BlackHawk Industrial Distribution
10.2019 - 10.2023
Cataleap Production Manager
BlackHawk Industrial Distribution
03.2015 - 01.2018
Data Integrity Specialist
BlackHawk Industrial Distribution
04.2012 - 10.2019
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