Heather Cimino
Tampa,FL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Dedicated employee known for punctuality, pursuing employment options where great customer care and positive attitude will make a difference.
Overview
20
20
years of professional experience
Work History
Nuclear Medicine Technologist
Southshore Cardiology Associates
Brandon, FL
10.2022 - 02.2023
- Helped restart and organize their Nuclear Medicine Department.
- Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
Nuclear Medicine Technologist
Florida Medical Clinic
Tampa, FL
11.2020 - 10.2022
- Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
- Reduced patients' anxiety and enhanced cooperation by educating on procedure details, instructions and expectations.
- Explained test procedures and safety precautions to patients.
- Used computer system to process cardiac function studies, document results of other procedures and produce images.
- Administered IV contrast materials, radiopharmaceuticals and antispasmodics to patients.
Radiology/Nuclear Medicine Manager
Lee Health
Fort Myers, FL
08.2003 - 08.2019
- Checked on employee work regularly to verify compliance with OSHA, HIPAA and office-specific standards governing quality patient care.
- Verified and administered employee timesheets to maintain accurate payroll.
- Helped coordinate balanced clinical office schedules for 115 clinical staff.
- Managed PTO, including approving, denying and processing requests.
- Partnered with senior operations staff and human resources to expertly handle office or employee issues.
- Organized and maintained documents, files and records.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
- Liaised with patients, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Handled supply purchases and inventory management for office operations and equipment maintenance.
- Ordered office equipment and supplies after researching vendors and obtaining quotes.
- Oversaw customer service and satisfaction initiatives, reporting to management on successful strategies.
- Scheduled maintenance for office equipment to keep machines operating efficiently.
- Analyzed and identified improvements to implement in department systems and controls.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Evaluated program performance against expectations.
- Communicated company philosophies and policies, demonstrated work routines and documented performance.
Education
Some College (No Degree) - Health Management And Clinical Assistance
University of South Florida
Tampa, FLSome College (No Degree) - Health Administration
Florida Gulf Coast University
Fort Myers, FLAssociate of Applied Science - Nuclear Medicine Technology
Hillsborough Community College
Tampa, FL08.2003
Some College (No Degree) - Nuclear Physics
University of Delaware
Newark, DESkills
- Health education
- Radiology
- Public health
- Staff training
- HIPAA
- Patient safety
- Diagnostic imaging
- Quality control
- Relationship building
- Reliable and trustworthy
- Active listening
- Supervision
- Organizational skills
- Needle localization
- Multitasking
Timeline
Nuclear Medicine Technologist
Southshore Cardiology Associates
10.2022 - 02.2023
Nuclear Medicine Technologist
Florida Medical Clinic
11.2020 - 10.2022
Radiology/Nuclear Medicine Manager
Lee Health
08.2003 - 08.2019
Some College (No Degree) - Health Management And Clinical Assistance
University of South Florida
Some College (No Degree) - Health Administration
Florida Gulf Coast University
Associate of Applied Science - Nuclear Medicine Technology
Hillsborough Community College
Some College (No Degree) - Nuclear Physics
University of Delaware
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