Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Clark

Ooltewah,TN

Summary

Professional with proven track record in fostering strong client relationships and delivering exceptional service. Known for ability to drive client satisfaction and loyalty through attentive communication and customized solutions. Highly collaborative and results-focused, with reputation for adaptability and reliability. Skilled in conflict resolution and strategic planning to meet evolving client needs.

Overview

19
19
years of professional experience

Work History

Real Estate Agent

Coldwell Banker Pryor Realty
03.2019 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.

Payroll Administrator

3h Group Hotels
10.2012 - 12.2022
  • Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
  • Calculated payroll deductions by accurately using Paycom and processed payroll to meet preset requirements.
  • Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
  • Collaborated closely with HR and accounting teams to coordinate benefits deductions, tax withholdings, and other adjustments.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.

Bank Teller

Regions Bank
03.2006 - 08.2011
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Education

Associate of Applied Science - Accounting

Chattanooga State Community College
Chattanooga, TN

Accounting

University of Tennessee, Chattanooga
Chattanooga

Skills

  • Strong organizational skills
  • Excellent teamwork
  • Highly Professional
  • Negotiation
  • Client-oriented
  • Client management
  • Administrative Support
  • Contract Preparation

Timeline

Real Estate Agent

Coldwell Banker Pryor Realty
03.2019 - Current

Payroll Administrator

3h Group Hotels
10.2012 - 12.2022

Bank Teller

Regions Bank
03.2006 - 08.2011

Associate of Applied Science - Accounting

Chattanooga State Community College

Accounting

University of Tennessee, Chattanooga
Heather Clark