Heather Clark

Adept at maximizing revenue recovery and enhancing customer retention, I leveraged my debt negotiation and empathy skills at One Main Financial to significantly reduce delinquency rates. My experience in a high-volume call center environment, combined with a proven track record in legal compliance and developing effective collection strategies, showcases my ability to achieve and surpass performance goals.

Results-driven financial professional prepared for Senior Collector role. Known for resolving complex debt collection issues and maintaining compliance with industry standards. Focuses on team collaboration and adapts to changing needs while ensuring reliable results. Skilled in negotiation, conflict resolution, and communication.

Hardworking Collections Specialist adept at persuading customers and obtaining payments. Strong researcher with top-notch follow-through and meticulous attention to detail.

Experienced Collections Specialist bringing 13 years of success in service positions. Eager to take on new role with long-term growth and advancement potential. Dynamic problem solver with first-rate skills in building relationships and resolving problems.

Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.