Heather Cline
Denver,CO
Summary
Experienced Senior Clinic Manager with a proven track record at Carbon Health Medical Group, where I spearheaded clinic service expansions and streamlined operations for enhanced efficiency. Adept in strategic planning, team leadership, and operational efficiency, with a deep understanding in managing day-to-day operations, ensuring high-quality patient care, and optimizing clinic performance across various locations. Skilled in coordinating cross-functional teams, financial management, enhancing patient satisfaction, and driving initiatives that increase revenue and reduce operational costs. Strong communicator and relationship builder, dedicated to fostering a collaborative environment among clinical staff, patients, stakeholders and the community to ensure the delivery of exceptional, timely, and cost-effective healthcare services.
Overview
2
2
years of professional experience
Work History
Sr Clinic Manager
Carbon Health Medical Group
Colorado
10.2022 - Current
- Collaborated with healthcare professionals to develop and expand clinic services.
- Experience in organizing successful practice, outreach, and education events to meet new patients, and partnership contracts.
- Review and analyze the profit and loss of the office to ensure that it is positive.
- Developed and implemented operational policies and procedures to improve the efficiency of clinic processes.
- Managed daily operations of a fast-paced urgent care facility, ensuring efficient patient flow and high-quality care.
- Oversaw financial management, including budgeting, and revenue cycle management.
- Facilitated quality assurance audits to maintain compliance with healthcare regulations and standards.
- Hiring, training an scheduling staff.
Education
Some College (No Degree) - Healthcare
Grays Harbor College
Aberdeen, WAMedical Assistant Certificate -
Saint Augustine School of Medical Assistants
Skills
- Analytical Thinking, Leadership, People Management, Finance, Business Development
- Revenue Management
- Profit and Loss Statements
- Key Performance Indicator Standards
- Corporate Compliance
- Office Management, Conflict Resolution, Collaboration & Teamwork, Hiring and Coaching Skills
- Marketing
- Urgent Care, Primary Care, and Specialty Practices
- IV Certified
- Occupational Medicine
- Front and Back Office
Timeline
Sr Clinic Manager
Carbon Health Medical Group
10.2022 - Current
Some College (No Degree) - Healthcare
Grays Harbor College
Medical Assistant Certificate -
Saint Augustine School of Medical Assistants
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