Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Clinton

Jacksonville

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

19
19
years of professional experience

Work History

Front Desk

Beaches OBGYN
01.2024 - Current
  • Dedicated front desk professional with extensive experience in a fast-paced OBGYN setting.
  • Skilled in managing patient inquiries and scheduling appointments efficiently.
  • Proficient in maintaining electronic health records accurately and confidentially.
  • Excellent communication skills, providing clear and empathetic responses to patient inquiries.
  • Experienced in insurance verification and processing to streamline patient billing.
  • Ability to maintain a welcoming and organized front office environment.

Front Desk

24/7 Pediatric Care Center
06.2023 - 12.2023
  • Skilled in managing patient scheduling, ensuring smooth check-in and check-out processes for optimal patient flow.
  • Proficient in managing patient scheduling, check-in procedures, and insurance verification to streamline operations and enhance patient experience.
  • Detail-oriented with strong organizational skills, adept at maintaining accurate records and managing multiple tasks efficiently.

Amazon Flex Delivery Driver

Amazon
09.2021 - 08.2022
  • Consistently maintains a clean driving record, emphasizing a commitment to safety and adherence to traffic regulations.
  • Skilled in utilizing the Amazon Flex app for seamless package tracking and navigation, optimizing delivery processes.

Babysitter

06.2021 - 06.2022
  • Skilled in creating engaging and age-appropriate activities that promote children's physical, emotional, and social development.

Online schooling tutor

03.2020 - 05.2021
  • Proficient in utilizing digital tools and platforms to enhance the online learning experience.
  • Expert in creating interactive lesson plans tailored to individual learning styles and needs.
  • Passionate about empowering students to achieve their academic goals through personalized support.

Babysitter

09.2018 - 05.2019
  • Skilled in creating engaging activities and educational games that promote physical, social, and emotional development.
  • Proficient in maintaining a safe and stimulating environment for children while ensuring their basic needs are met.
  • Experienced in managing daily routines, including meal preparation, bedtime schedules, and transportation to school or activities.

Key holder

Campus Colors
11.2016 - 06.2018
  • Dynamic key holder with over five years of experience in the retail industry, proficient in store operations and customer service.
  • Demonstrated ability to lead teams effectively, ensuring a collaborative and motivated work environment.
  • Skilled in inventory management, utilizing analytical skills to minimize shrink and optimize stock levels.

Clothing Department Lead

Gordman's
05.2013 - 07.2015
  • Experienced Clothing Department Lead with a strong background in retail management and team leadership.
  • Demonstrates exceptional customer service skills, ensuring a positive shopping experience for all clients.
  • Adept at analyzing sales trends and adjusting strategies to maximize profits and minimize losses.
  • Committed to maintaining high visual standards and merchandising practices in line with brand guidelines.

Key holder

Charming Charlie
08.2011 - 06.2013
  • Proficient in managing store operations, including inventory control and staff supervision, ensuring optimal customer satisfaction.
  • Strong ability to build and maintain relationships with customers, fostering loyalty and repeat business.
  • Experienced in visual merchandising techniques that highlight product offerings and increase foot traffic.

Assistant Manager

Wet Seal
02.2010 - 11.2011
  • Skilled in visual merchandising, ensuring that product displays enhance customer experience and boost sales performance.
  • Strong understanding of inventory management, resulting in streamlined operations and reduced stock discrepancies.
  • Exceptional customer service skills, fostering a welcoming environment that encourages repeat business.

Assistant Manager

Charlotte Russe
11.2007 - 02.2010
  • Expert in team leadership and staff development, fostering a high-performance culture.
  • Skilled in inventory management and visual merchandising to enhance customer experience.
  • Passionate about fashion and staying updated on industry trends to drive innovation.

Assistant Manager

Claire's
03.2006 - 04.2008
  • Passionate about staying updated with the latest trends in jewelry design and market preferences.
  • Committed to providing an exceptional shopping experience that reflects the brand's values and quality.
  • Demonstrated ability to analyze sales data and implement strategies to boost revenue.

Education

General studies -

Grayslake Central High School
Grayslake, Illinois
05.2006

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication

Timeline

Front Desk

Beaches OBGYN
01.2024 - Current

Front Desk

24/7 Pediatric Care Center
06.2023 - 12.2023

Amazon Flex Delivery Driver

Amazon
09.2021 - 08.2022

Babysitter

06.2021 - 06.2022

Online schooling tutor

03.2020 - 05.2021

Babysitter

09.2018 - 05.2019

Key holder

Campus Colors
11.2016 - 06.2018

Clothing Department Lead

Gordman's
05.2013 - 07.2015

Key holder

Charming Charlie
08.2011 - 06.2013

Assistant Manager

Wet Seal
02.2010 - 11.2011

Assistant Manager

Charlotte Russe
11.2007 - 02.2010

Assistant Manager

Claire's
03.2006 - 04.2008

General studies -

Grayslake Central High School