HEATHER COATES
Grand Blanc
Summary
Dynamic third key manager with a robust foundation in customer service and inventory management, skilled in enhancing operational efficiency and customer satisfaction. Proficient in word processing, multi-line telephone systems, and teamwork, with a detail-oriented approach and strong organizational skills. Committed to leveraging innovative solutions to streamline processes and achieve outstanding results in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Laundry Attendant
FAIRFIELD INN MARRIOTT
Fenton
03.2024 - 05.2025
Third Key Manager
AMERICAN FREIGHT FURNITURE & MATTRESS
Flint
01.2023 - 06.2023
- Directed daily store operations to ensure smooth workflows, resulting in improved team efficiency and enhanced customer satisfaction.
Receptionist
Action Management Corporation
Flint
05.2013 - 10.2022
- Managed front desk operations and greeted clients with professionalism.
- Scheduled appointments and coordinated meetings for multiple departments.
Education
Associates - General Studies
Charles Stewart Mott Community College
Flint, MIHigh School Diploma -
Grand Blanc Community High School
Grand Blanc, MISkills
- Detail-oriented
- Multi-Line Telephone Systems
- Customer Service
- Teamwork
- Word Processing
- Inventory Management
- Food Safety
- Food Preparation
- Food Presentation
- Cash Handling
Timeline
Laundry Attendant
FAIRFIELD INN MARRIOTT
03.2024 - 05.2025
Third Key Manager
AMERICAN FREIGHT FURNITURE & MATTRESS
01.2023 - 06.2023
Receptionist
Action Management Corporation
05.2013 - 10.2022
Associates - General Studies
Charles Stewart Mott Community College
High School Diploma -
Grand Blanc Community High School