Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Affiliations
Timeline
Generic

Heather Cole

Dalton,US

Summary

Certified Nursing Assistant with extensive experience in patient care and administrative functions in hospitals. Proven track record of taking the initiative to provide [multiple] treatments and utilizing [lotscof Expertise] expertise. [heather ] is a multi-talented [cna] who is consistently rewarded for planning and operational improvements. Maintains communication with medical professionals, patients, and family members in order to provide high-quality care and education. Clear understanding of [different] [Task] as well as [Skill] training. Certified in the [Area of nursing] program and skilled in managing acute and chronic conditions. Physically assisted patients with activities of daily living such as getting out of bed, bathing, dressing, and toileting. Certified Nursing Assistant with experience bathing, grooming, and feeding the elderly and disabled. Looking for a job at a [amazing] medical center. Observant and dependable, with a pleasant bedside manner and sufficient physical fitness to handle all patient needs. Proven track record of building strong patient relationships in order to provide excellent care and patient education. By checking vital signs and weight on a regular basis, I was able to observe and monitor the patient's stability. With a well-organized nature and proactive mentality, I am an open and clear communicator. Active worker dedicated to assisting [Job title] in providing excellent patient care. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Expert at [all types of ] treatments and familiar with [ dementia stroke ] patients. Caring, compassionate, and well-organized, with strong housekeeping and recordkeeping skills. Individual who is proactive in providing high-quality patient-centered care. Experienced [CNA] adept at building effective processes and obtaining reliable, accurate information for business decision making. with [18] years of successful [nursing ] and [mangement ] experience. Excellent time management, prioritization, and relationship-building abilities. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Wildwood Health Care Center
12.2022 - 04.2023
  • Met with a multidisciplinary healthcare team to discuss how regular testing and vitals assessments can help effectively manage patient conditions
  • Built relationships with patients, caregivers, and healthcare professionals in order to help patients achieve their personal care plan goals
  • Increased patient satisfaction by assisting people with personal tasks like dressing and walking.

Certified Nursing Assistant

Chatsworth Healthcare Center
01.2020 - 11.2022
  • Used mobility devices and [Type] equipment to transfer patients from chairs to beds, following all safety procedures to avoid injuries
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
  • Checked patient vitals such as temperature, blood pressure, and blood sugar to stay on top of symptoms and keep [Job title]s informed of changes.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Assembly Line Supervisor

Shaw Plant 52
08.2018 - 08.2019
  • Kept the production areas clean and well-organized to avoid violations or unnecessary work delays caused by hazards or inefficient layouts
  • Set operational goals and work plans, as well as assigning tasks to subordinate managers
  • Checked incoming materials for quality and compliance with established product specifications on a regular basis.

Quality Control Inspector

Four Square Samples
01.2014 - 07.2018
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Collaborated with production staff to establish and meet quality standards
  • Completed precise measurements using special tools.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.

Customer Service Manager

Walmart Supercenter
01.2006 - 12.2013
  • Formed partnerships with a variety of internal teams as well as sales, finance, and operations departments to streamline processes
  • Called or emailed existing and prospective customers, consistently exceeding quarterly sales targets
  • Provided friendly, knowledgeable service and support in response to customer requests.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.

Activities Assistant

Blue Ridge Healthcare
05.1999 - 12.2006
  • Drove and escorted participants in the program to and from activities and field trips
  • Assisted with clerical tasks such as registering participants and responding to specific event inquiries
  • Improved activity strategies to assist users of varying abilities in participating in activities.

CNA

Life Care Center Redbank
05.2023 - 04.2024
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Education

Certified Nursing Assistant -

Wildwood Health Care Center
Talking Rock, GA
04.2024

Certified Nursing Assistant -

Chatsworth Healthcare Center
Chatsworth, GA
11.2022

Fannin County High School -

Fannin County High School
Blue Ridge, GA
05.2003

Skills

  • Certified Nurse Assistant (CNA)
  • Certified Nurses Aide
  • CPR certified through American Heart Association
  • BLS
  • First Aid/CPR Certified
  • Documentation: Documented patient intake information
  • Supervised team of [Number] staff members
  • Patient Education: Educated patients about medical procedure steps, recovery measures and medication instructions
  • Documentation: Documented patient information obtained from intake interviews
  • Cared for [45] patients during a shift
  • Assisted
  • Patient Care: Ensured quality control through admissions, assessment, treatment and referral for a broad range of patients Treated patients suffering from trauma, acute chest pain, respiratory failure and drug overdoses
  • National Association of Social Workers
  • American Society of Safety Professionals
  • Patient Care
  • Compassion and Empathy
  • Bathing Assistance
  • Feeding Assistance
  • Basic Life Support
  • Dressing assistance
  • Patient Transfers
  • Reliable team player
  • Dementia and Alzheimer's knowledge
  • HIPAA Compliance
  • Bedside manner
  • Compassionate
  • End of life care
  • Patient Lifting
  • Compassionate caregiver
  • Electronic Charting
  • Direct Patient Care
  • Ambulation Assistance
  • Documenting behaviors
  • Patient relationship building
  • Light Housekeeping
  • Inpatient Care
  • Trustworthy companion
  • Transporting patients
  • Patient Relations
  • Activity Planning
  • Care plan implementation
  • Observing responses
  • Preparing meals
  • Feeding assistance expert
  • Meal Planning
  • Activity Coordination
  • Pediatric Care
  • CNA Certification
  • CPR Certification
  • Time Management
  • Certified Nursing Assistant (CNA)
  • Activities of Daily Living ADL Support
  • Attention to Detail
  • CPR/AED
  • Catheter Care
  • Certified in CPR/AED
  • Calm Under Stress
  • Patient Positioning
  • Empathy and Compassionate Care
  • First Aid Certification
  • Infection Control

Certification

  • Certified Nurse Assistant (CNA)
  • Certified Nurses Aide
  • CPR certified through American Heart Association
  • BLS
  • First Aid/CPR Certified

Additional Information

Im a mom of a amazing 15 year old Austic little boy and taking Care of people and animals in always been my passion

Affiliations

  • National Association of Social Workers
  • American Society of Safety Professionals

Timeline

CNA

Life Care Center Redbank
05.2023 - 04.2024

Certified Nursing Assistant

Wildwood Health Care Center
12.2022 - 04.2023

Certified Nursing Assistant

Chatsworth Healthcare Center
01.2020 - 11.2022

Assembly Line Supervisor

Shaw Plant 52
08.2018 - 08.2019

Quality Control Inspector

Four Square Samples
01.2014 - 07.2018

Customer Service Manager

Walmart Supercenter
01.2006 - 12.2013

Activities Assistant

Blue Ridge Healthcare
05.1999 - 12.2006

Certified Nursing Assistant -

Wildwood Health Care Center

Certified Nursing Assistant -

Chatsworth Healthcare Center

Fannin County High School -

Fannin County High School
Heather Cole