Summary
Overview
Work History
Education
Skills
Computer Experience
Timeline
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Heather Comeau

Winchester,CA

Summary

Proven Office Manager with a track record of enhancing efficiency and spearheading financial management at D. Lux Motors. Skilled in bookkeeping and MS Office, coupled with exceptional organizational abilities Excelled in customer service, fostering relationships with key partners, and driving business growth. Demonstrates a confident approach in hiring, training, ad multi-tasking, ensuring operational excellence.

Overview

23
23
years of professional experience

Work History

Office Manager

D. LUX MOTORS
Costa Mesa, CA
01.2011 - Current
  • Developed and implemented office procedures that enhance efficiency.
  • Spearheaded administration of bookkeeping processes, generating invoices and managing accounts payable and receivable.
  • Established and organized efficient filing systems for accurate record keeping.
  • Collaborated with CPA to efficiently prepare and submit annual tax reports.
  • Stayed compliant through the acquisition and maintenance of all necessary licenses, insurances, etc.
  • Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing of calendars.
  • Established relationships with external partners to facilitate business operations.

Customer Service and Sales Manager

VOLUSPA CANDLES, INC.
Lake Forest, CA
08.2006 - 12.2010
  • Ensured timely reporting and information distribution to field sales teams while accurately tracking sales performance totals.
  • Participated in bi-annual sales meetings and trade shows, presenting comprehensive product updates
  • Executed and supervised targeted account contact initiatives and actions.
  • Conducted annual performance reviews for my team.
  • Led shipping and invoicing operations, ensuring efficient processes
  • Compiled sales revenue totals for monthly reports generated for President.
  • Supervised and processed return merchandise claims.
  • Managed the order taking process while ensuring accurate entry and processing of sales orders, invoices, and leads.
  • Acted as the primary point of contact for key high profile clients, overseeing international sales orders.

Forms Design Specialist/Accounting Specialist/Customer Service Representative

PACIFIC LIFE INSURANCE COMPANY
Foothill Ranch, CA
01.2002 - 07.2006
  • Obtained Series 6 insurance license
  • Updated and created new forms used internally and externally.
  • Took charge as the main point of contact for multiple new projects.
  • Collaborated with internal customers to ensure the approval and publication of forms.
  • Processed all requests for variable life transactions.
  • Managed multi-life transactions as the primary processor.
  • Provided effective solutions for customer questions and concerns.
  • Advised clients on a variety of options for life insurance, annuity, and retirement plans.

Education

Early Childhood Education -

University of Phoenix
01.2007

Fitness and Nutrition Certification -

01.2003

Skills

  • Office Management
  • Staff Management
  • Customer Relations
  • Bookkeeping
  • Organizational Skills
  • Business Administration
  • Database Administration
  • Contract Administration
  • Administrative Support
  • Billing

Computer Experience

  • Windows
  • Excel
  • Word
  • Access
  • PowerPoint
  • Outlook
  • MAS 200
  • Peachtree
  • ProLaw
  • VinSolutions

Timeline

Office Manager

D. LUX MOTORS
01.2011 - Current

Customer Service and Sales Manager

VOLUSPA CANDLES, INC.
08.2006 - 12.2010

Forms Design Specialist/Accounting Specialist/Customer Service Representative

PACIFIC LIFE INSURANCE COMPANY
01.2002 - 07.2006

Early Childhood Education -

University of Phoenix

Fitness and Nutrition Certification -

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Heather Comeau