Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Hi, I’m

Heather Coup

Enid,OK
Heather Coup

Summary

Dedicated and attentive individual with a passion for cleanliness and organization. Experienced in maintaining tidy spaces and ensuring tasks are completed efficiently. A reliable candidate ready to take on any challenge and willing to relocate for the right opportunity.I also have experience in taking care of elderly and sick people I had to take care of my grandma,my uncle before he passed father who was bedridden before he passed and my mother who was in a wheel chair before she passed.

Overview

17
years of professional experience
1
Certification

Work History

The Clean Machine

Housekeeper
08.2008 - 09.2025

Job overview

  • I've also worked on and off for myself cleaning commercial and residential.
  • Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
  • Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
  • Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
  • Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively
  • Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment
  • Adhered strictly to confidentiality guidelines when entering occupied rooms or handling personal belongings left behind by guests
  • Developed strong relationships with regular guests through personalized service resulting in XX% increase in positive online reviews
  • Achieved an average turnover time per room that was XX% faster than the company standard through efficient work methods
  • Maintained inventory of guest amenities such as toiletries, towels, and linens, ensuring an adequate supply at all times
  • Followed established safety protocols when handling cleaning chemicals and operating equipment to prevent accidents or injuries
  • Performed deep-cleaning tasks on a regular basis to maintain high standards of cleanliness throughout the hotel premises
  • Received positive feedback from guests for exceptional attention to detail in maintaining clean and well-organized rooms

Subway-JB Food Service

Subway Sandwich Artist
09.2020 - 10.2020

Job overview

  • Made sub sandwich for customer.

Home Away Suites

Housekeeping
07.2020 - 08.2020

Job overview

  • Cleaned motel rooms

Country Inn & Suites

Housekeeping
06.2019 - 07.2019

Job overview

  • Cleaned motel rooms bathrooms and made beds vacuumed and wipe down stuff.

Diversified Maintenance

Maintenance
10.2016 - 11.2016

Job overview

  • Cleaned bathrooms wiped down windows, took out trash and mopped and waxed
  • Maintained compliance with environmental regulations by properly handling hazardous materials/waste disposal/etc
  • Maintained accurate records of all maintenance activities, including repairs made, parts used, and costs incurred
  • Responded promptly to emergency repair requests to minimize production disruptions

Education

Enid High School
Enid, OK

10th
05.2004

University Overview

Currently trying to find a place to get high school diploma or g.e.d.

Skills

  • Floor care
  • Hotel experience
  • Hospitality
  • Laundry (7 years)
  • Home Care
  • Sanitation
  • Caregiving
  • Cashiering
  • Cleaning Experience (7 years)
  • Industrial cleaning
  • English
  • Kitchen Experience (4 years)
  • Time Management
  • Commercial Cleaning (7 years)
  • Janitorial experience
  • Residential Cleaning (7 years)
  • Buffing
  • Customer service
  • Serving Experience (7 years)
  • Environmental Services
  • Custodial Experience (7 years)
  • Bathroom cleaning
  • Mopping and sweeping
  • Vacuuming and sweeping
  • Vacuuming
  • Cleaning bathrooms
  • Cleaning techniques
  • Bed making proficiency
  • Kitchen cleaning
  • Residential cleaning
  • Dusting furniture
  • Customer service-focused
  • Deep cleaning expertise
  • Folding clean laundry
  • Window cleaning
  • Customer-oriented
  • Physically strong
  • Sorting and washing laundry
  • Interior and exterior cleaning
  • Complex Problem-solving
  • Restroom detailing
  • Guest relations
  • Laundry management
  • Chemical handling
  • Carpet cleaning
  • Ordering cleaning supplies
  • Ceiling fan cleaning
  • Building maintenance
  • Pet care assistance
  • Multitasking and organization
  • Cleaning and organizing
  • Detail-oriented
  • Basic maintenance
  • Room preparation
  • Surface disinfection
  • Glass and window washing
  • Cleaning methods
  • Cleaning light fixtures
  • Watering plants
  • Deep cleaning
  • Closet detailing
  • Dusting
  • Dish preparation
  • Focused and detail-oriented
  • Able to lift number lbs
  • Hardworking
  • Safe cleaning with chemicals
  • Commercial and residential cleaning
  • Kitchen sanitizing
  • Sanitization techniques
  • Washing windows
  • Multitasking and prioritizing
  • Sweeping and mopping
  • Professional and courteous

Certification

  • Driver's License
  • May 2025 to May 2027
  • Drivers license

Personal Information

Personal Information

Timeline

Subway Sandwich Artist
Subway-JB Food Service
09.2020 - 10.2020
Housekeeping
Home Away Suites
07.2020 - 08.2020
Housekeeping
Country Inn & Suites
06.2019 - 07.2019
Maintenance
Diversified Maintenance
10.2016 - 11.2016
Housekeeper
The Clean Machine
08.2008 - 09.2025
Enid High School
10th