Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Hi, I’m

Heather Coup

Enid,OK
Heather Coup

Summary

Dedicated and attentive individual with a passion for cleanliness and organization. Experienced in maintaining tidy spaces and ensuring tasks are completed efficiently. A reliable candidate ready to take on any challenge and willing to relocate for the right opportunity.I also have experience in taking care of elderly and sick people I had to take care of my grandma,my uncle before he passed father who was bedridden before he passed and my mother who was in a wheel chair before she passed. Professional cleaning expert prepared for responsibility of maintaining impeccable spaces. Proven track record of delivering high-quality results through efficient cleaning practices and attention to detail. Known for strong collaboration, reliability, and adaptability in dynamic environments, combining effective communication with excellent organizational skills. Results-driven [Job Title] excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Motivated Housekeeper with [Number] years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
years of professional experience
1
Certification

Work History

The Clean Machine

Housekeeper
08.2008 - 09.2025

Job overview

  • I've also worked on and off for myself cleaning commercial and residential.
  • Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
  • Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
  • Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
  • Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively
  • Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment
  • Adhered strictly to confidentiality guidelines when entering occupied rooms or handling personal belongings left behind by guests
  • Developed strong relationships with regular guests through personalized service resulting in XX% increase in positive online reviews
  • Achieved an average turnover time per room that was XX% faster than the company standard through efficient work methods
  • Maintained inventory of guest amenities such as toiletries, towels, and linens, ensuring an adequate supply at all times
  • Followed established safety protocols when handling cleaning chemicals and operating equipment to prevent accidents or injuries
  • Performed deep-cleaning tasks on a regular basis to maintain high standards of cleanliness throughout the hotel premises
  • Received positive feedback from guests for exceptional attention to detail in maintaining clean and well-organized rooms

Subway-JB Food Service

Subway Sandwich Artist
09.2020 - 10.2020

Job overview

  • Made sub sandwich for customer.

Home Away Suites

Housekeeping
07.2020 - 08.2020

Job overview

  • Cleaned motel rooms

Country Inn & Suites

Housekeeping
06.2019 - 07.2019

Job overview

  • Cleaned motel rooms bathrooms and made beds vacuumed and wipe down stuff.

Diversified Maintenance

Maintenance
10.2016 - 11.2016

Job overview

  • Cleaned bathrooms wiped down windows, took out trash and mopped and waxed
  • Maintained compliance with environmental regulations by properly handling hazardous materials/waste disposal/etc
  • Maintained accurate records of all maintenance activities, including repairs made, parts used, and costs incurred
  • Responded promptly to emergency repair requests to minimize production disruptions

Education

Enid High School
Enid, OK

10th
05.2004

University Overview

Currently trying to find a place to get high school diploma or g.e.d.

Skills

  • Floor care
  • Hotel experience
  • Hospitality
  • Laundry (7 years)
  • Home Care
  • Sanitation
  • Caregiving
  • Cashiering
  • Cleaning Experience (7 years)
  • Industrial cleaning
  • English
  • Kitchen Experience (4 years)
  • Time Management
  • Commercial Cleaning (7 years)
  • Janitorial experience
  • Residential Cleaning (7 years)
  • Buffing
  • Customer service
  • Serving Experience (7 years)
  • Environmental Services
  • Custodial Experience (7 years)
  • Bathroom cleaning
  • Mopping and sweeping
  • Vacuuming and sweeping
  • Vacuuming
  • Cleaning bathrooms
  • Cleaning techniques
  • Bed making proficiency
  • Kitchen cleaning
  • Residential cleaning
  • Dusting furniture
  • Customer service-focused
  • Deep cleaning expertise
  • Folding clean laundry
  • Window cleaning
  • Customer-oriented
  • Physically strong
  • Sorting and washing laundry
  • Interior and exterior cleaning
  • Complex Problem-solving
  • Restroom detailing
  • Guest relations
  • Laundry management
  • Chemical handling
  • Carpet cleaning
  • Ordering cleaning supplies
  • Ceiling fan cleaning
  • Building maintenance
  • Pet care assistance
  • Multitasking and organization
  • Cleaning and organizing
  • Detail-oriented
  • Basic maintenance
  • Room preparation
  • Surface disinfection
  • Glass and window washing
  • Cleaning methods
  • Cleaning light fixtures
  • Watering plants
  • Deep cleaning
  • Closet detailing
  • Dusting
  • Dish preparation
  • Focused and detail-oriented
  • Able to lift number lbs
  • Hardworking
  • Safe cleaning with chemicals
  • Commercial and residential cleaning
  • Kitchen sanitizing
  • Sanitization techniques
  • Washing windows
  • Multitasking and prioritizing
  • Sweeping and mopping
  • Professional and courteous

Certification

  • Driver's License
  • May 2025 to May 2027
  • Drivers license

Personal Information

Personal Information

Timeline

Subway Sandwich Artist
Subway-JB Food Service
09.2020 - 10.2020
Housekeeping
Home Away Suites
07.2020 - 08.2020
Housekeeping
Country Inn & Suites
06.2019 - 07.2019
Maintenance
Diversified Maintenance
10.2016 - 11.2016
Housekeeper
The Clean Machine
08.2008 - 09.2025
Enid High School
10th