Dedicated and attentive individual with a passion for cleanliness and organization. Experienced in maintaining tidy spaces and ensuring tasks are completed efficiently. A reliable candidate ready to take on any challenge and willing to relocate for the right opportunity.I also have experience in taking care of elderly and sick people I had to take care of my grandma,my uncle before he passed father who was bedridden before he passed and my mother who was in a wheel chair before she passed.
Hi, I’m
Heather Coup
Enid,OK
Summary
Overview
17
years of professional experience
1
Certification
Work History
The Clean Machine
Housekeeper
08.2008 - 09.2025
Job overview
- I've also worked on and off for myself cleaning commercial and residential.
- Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
- Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
- Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
- Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively
- Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment
- Adhered strictly to confidentiality guidelines when entering occupied rooms or handling personal belongings left behind by guests
- Developed strong relationships with regular guests through personalized service resulting in XX% increase in positive online reviews
- Achieved an average turnover time per room that was XX% faster than the company standard through efficient work methods
- Maintained inventory of guest amenities such as toiletries, towels, and linens, ensuring an adequate supply at all times
- Followed established safety protocols when handling cleaning chemicals and operating equipment to prevent accidents or injuries
- Performed deep-cleaning tasks on a regular basis to maintain high standards of cleanliness throughout the hotel premises
- Received positive feedback from guests for exceptional attention to detail in maintaining clean and well-organized rooms
Subway-JB Food Service
Subway Sandwich Artist
09.2020 - 10.2020
Job overview
- Made sub sandwich for customer.
Home Away Suites
Housekeeping
07.2020 - 08.2020
Job overview
- Cleaned motel rooms
Country Inn & Suites
Housekeeping
06.2019 - 07.2019
Job overview
- Cleaned motel rooms bathrooms and made beds vacuumed and wipe down stuff.
Diversified Maintenance
Maintenance
10.2016 - 11.2016
Job overview
- Cleaned bathrooms wiped down windows, took out trash and mopped and waxed
- Maintained compliance with environmental regulations by properly handling hazardous materials/waste disposal/etc
- Maintained accurate records of all maintenance activities, including repairs made, parts used, and costs incurred
- Responded promptly to emergency repair requests to minimize production disruptions
Education
Enid High SchoolEnid, OK
10th
05.2004
University Overview
Currently trying to find a place to get high school diploma or g.e.d.
Skills
- Floor care
- Hotel experience
- Hospitality
- Laundry (7 years)
- Home Care
- Sanitation
- Caregiving
- Cashiering
- Cleaning Experience (7 years)
- Industrial cleaning
- English
- Kitchen Experience (4 years)
- Time Management
- Commercial Cleaning (7 years)
- Janitorial experience
- Residential Cleaning (7 years)
- Buffing
- Customer service
- Serving Experience (7 years)
- Environmental Services
- Custodial Experience (7 years)
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Vacuuming
- Cleaning bathrooms
- Cleaning techniques
- Bed making proficiency
- Kitchen cleaning
- Residential cleaning
- Dusting furniture
- Customer service-focused
- Deep cleaning expertise
- Folding clean laundry
- Window cleaning
- Customer-oriented
- Physically strong
- Sorting and washing laundry
- Interior and exterior cleaning
- Complex Problem-solving
- Restroom detailing
- Guest relations
- Laundry management
- Chemical handling
- Carpet cleaning
- Ordering cleaning supplies
- Ceiling fan cleaning
- Building maintenance
- Pet care assistance
- Multitasking and organization
- Cleaning and organizing
- Detail-oriented
- Basic maintenance
- Room preparation
- Surface disinfection
- Glass and window washing
- Cleaning methods
- Cleaning light fixtures
- Watering plants
- Deep cleaning
- Closet detailing
- Dusting
- Dish preparation
- Focused and detail-oriented
- Able to lift number lbs
- Hardworking
- Safe cleaning with chemicals
- Commercial and residential cleaning
- Kitchen sanitizing
- Sanitization techniques
- Washing windows
- Multitasking and prioritizing
- Sweeping and mopping
- Professional and courteous
Certification
- Driver's License
- May 2025 to May 2027
- Drivers license
Personal Information
Personal Information
Timeline
Subway Sandwich Artist
Subway-JB Food Service
09.2020 - 10.2020
Housekeeping
Home Away Suites
07.2020 - 08.2020
Housekeeping
Country Inn & Suites
06.2019 - 07.2019
Maintenance
Diversified Maintenance
10.2016 - 11.2016
Housekeeper
The Clean Machine
08.2008 - 09.2025
Enid High School
10th
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