Work Preference
Overview
Work History
Summary
Education
Skills
Work Availability
Languages
Quote
Timeline
AdministrativeAssistant

Heather Cousins

Danville,IA

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceFlexible work hoursHealthcare benefitsPaid time off401k matchCareer advancementCompany Culture4-day work weekStock Options / Equity / Profit Sharing

Overview

26
26
years of professional experience
8
8
years of post-secondary education

Work History

Administrative Assistant

Anderson Trucking Service
St Cloud, MN
06.2022 - 04.2023

Administrative Assistant (Admin Assistant)

Anderson Trucking Services
Burlington, IA
03.2022 - 04.2023
  • Create and assemble Bill of Ladings for truck loads and export containers.
  • Data entry.
  • SAP.
  • Other duties as assigned.

Cashier

34 Truck Stop/Reif Oil
West Burlington, IA
07.2025 - Current
  • Worked flexible schedule and extra shifts to meet business needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.

Ammunition Assembly Laborer

American Ordnance
Middletown, IA
05.2024 - 03.2025
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Followed instructions and safety protocols while operating machinery and equipment.

Bookkeeper

Huffman Welding & Machine, Inc.
Fort Madison, IA
06.2023 - 05.2024
  • Processing of Invoices for three Farm Stores.
  • Entering and processing of Accounts Payable and Accounts Receivable.
  • Timekeeping for three Farm Stores.
  • Entering and balancing specific vendor accounts.
  • Communicate with customers and vendors for disputes and reconciliations.
  • Answering phones and other duties as assigned by management.

Business Office Manager/Human Resource S

ARBOR COURT HEALTHCARE, LLC
Saint Louis, MO
01.2021 - 10.2021
  • Resident Admissions, Insurance and file management.
  • Employee Onboarding, timekeeping and file management.
  • Collections, Accounts Payable and Receivable.
  • Banking.
  • Resident trust account management.
  • Comply with federal, state and company policies, procedures and regulations.

Accounting and Human Resources Representative

Alfagomma America
Burlington, IA
11.2013 - 11.2020
  • Used accounting software to record, store, and analyze information.
  • Collected invoices.
  • Assembled supporting information for payment processing.
  • Prepared invoices for data entry using appropriate codes.
  • Processed payroll and overtime.
  • Verified accuracy of billing data and corrected any errors.
  • Matched vendor invoices with receiving data.
  • Complied with federal, state and company policies and procedures.

Accounting Assistant

Rick's Auto - Carol Oglesby CPA
New London, IA
08.2012 - 08.2013
  • Data Entry; Quick Books; Excel; Access; General Bookkeeping;
  • Payroll; Tax Preparation(individual; small business and corporate returns;
  • Answering phones; typing; filing and other general office duties.
  • Comply with federal, state and company policies, procedures and regulations.

Bartender

Woobies
New London, IA
10.2000 - 01.2013
  • Mix and serve drinks to patrons, directly or through waitstaff.
  • Cash handling.
  • Interact with Customers and Vendors.

Assistant Manager

Jet Stop
New London, IA
08.2007 - 08.2010
  • Cashier; short order cook; weekly product ordering; editing payroll;
  • Daily sales paperwork; customer service; employee scheduling;
  • Weekly vendor ordering and check in.

Bartender/Cashier

FAT ANNIES AUGUSTA TAP
Wever, IA
10.2003 - 11.2005
  • Serving waitresses & customers in a restaurant environment.

Clerk/Cashier

Jet Stop
New London, IA
03.2000 - 01.2001
  • Short order cook, clerk, cashier, stocking, daily money & paperwork.

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Education

GED -

SCC
West Burlington, IA
10.1994 - 05.1995

Associate of Arts - General

SCC
West Burlington, IA
08.1995 - 05.1998

Associate of Science - Criminal Justice

SCC
West Burlington, IA
08.1995 - 05.1998

Associate of Applied Science - Office Administration/Accounting

SCC
West Burlington, IA
08.2010 - 05.2012

Skills

Schedule and calendar management

Data entry

Vendor engagement

Report generation

Multitasking and organization

Human resources

Telephone reception

Database administration

Scanning and copying

Spreadsheet management

Document scanning

Email management

Inventory management

Billing and invoicing

Payroll

Verbal communication

Customer engagement

File management

Accounting support

Microsoft office

Payroll and accounts payable and receivable

Scheduling appointments

Office supply management

File organization

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native or Bilingual

Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Cashier

34 Truck Stop/Reif Oil
07.2025 - Current

Ammunition Assembly Laborer

American Ordnance
05.2024 - 03.2025

Bookkeeper

Huffman Welding & Machine, Inc.
06.2023 - 05.2024

Administrative Assistant

Anderson Trucking Service
06.2022 - 04.2023

Administrative Assistant (Admin Assistant)

Anderson Trucking Services
03.2022 - 04.2023

Business Office Manager/Human Resource S

ARBOR COURT HEALTHCARE, LLC
01.2021 - 10.2021

Accounting and Human Resources Representative

Alfagomma America
11.2013 - 11.2020

Accounting Assistant

Rick's Auto - Carol Oglesby CPA
08.2012 - 08.2013

Associate of Applied Science - Office Administration/Accounting

SCC
08.2010 - 05.2012

Assistant Manager

Jet Stop
08.2007 - 08.2010

Bartender/Cashier

FAT ANNIES AUGUSTA TAP
10.2003 - 11.2005

Bartender

Woobies
10.2000 - 01.2013

Clerk/Cashier

Jet Stop
03.2000 - 01.2001

Associate of Arts - General

SCC
08.1995 - 05.1998

Associate of Science - Criminal Justice

SCC
08.1995 - 05.1998

GED -

SCC
10.1994 - 05.1995

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