Heather Couture
Ronan,MT
Summary
Compassionate home care provider with extensive experience in personal care, mobility assistance, hygiene support, meal preparation, and safety monitoring. Known for reliability, attention to detail, and creating a clean, comfortable environment.
Overview
34
34
years of professional experience
Work History
Home Care Provider
Darlene Emerson
Spokane, Washington
2016.01 - 2026.08
- Provided personal care and companionship for Darlene Emerson.
- Assisted with bathing, dressing, and grooming routines.
- Monitored comfort and reported changes to family.
- Ensured clean, organized environment to enhance client comfort and safety.
- Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
- Performed light housekeeping tasks to maintain a clean environment., laundry, and room tidying.
- Coordinated transportation and errands for clients to support wellness and maintain daily living needs.
- Cultivated strong, trusting relationships with clients to promote quality care and improve overall experience.
Scanning Coordinator
Albertsons
Spokane, Washington
2010.10 - 2013.07
- Supported Albertsons pricing scans for shelf tags, signs, and ad updates.
- Ensured barcode accuracy and pricing consistency by checking item files across departments.
- Trained team members on scanning processes and store pricing standards.
- Kept accurate records for Albertsons pricing signage and item setup.
- Verified accuracy of data entry by regularly reviewing scan logs.
- Updated vendor information in store systems to ensure accuracy. to store labels, tags, and register records.
- Oversaw document processing to maintain smooth workflow operations across the organization's system.
Front End Manager
Albertsons
Spokane, Washington
1999.04 - 2010.10
- Oversaw front end operations for Albertsons store checkout and customer service, ensuring smooth customer experiences.
- Oversaw cash flow management for daily store operations. of store, including cashier operations, bookkeeping, and security.
- Supervised cashiers, baggers, and courtesy clerks during daily store shifts.
- Trained associates on register use, price checks, and customer service standards.
- Monitored checkout lanes, self-checkout stations, and point-of-sale equipment.
- Managed cash handling processes to ensure accuracy and security,, till balances, and daily front end paperwork.
- Resolved customer complaints and addressed issues to achieve high satisfaction levels.
- Implemented morale-boosting programs and motivational techniques to enhance employee productivity.
- Managed opening and closing procedures by reconciling sales records and cash transactions with software data.
Front End Assistant
Albertsons
Liberty Lake, Washington
1996.05 - 1999.12
- Operated cash registers and processed payments efficiently, ensuring smooth customer transactions.
- Handled cash transactions with attention to detail, maintaining accuracy in payment entries.
- Supported self-checkout areas and guided customers through transactions.
- Worked closely with front-end staff to assist customers.
- Assisted in training new staff members on basic front end operations.
- Executed daily recovery tasks to organize store and keep areas clean for enhanced customer experience.
Checker
Albertsons
Spokane, Washington
1992.05 - 1997.04
- Managed checkout lane operations at Albertsons, ensuring accurate processing of grocery transactions to enhance customer experience.
- Verified item scans and compared prices with store promotions and shelf labels to ensure pricing accuracy for customers.
- Resolved customer payment issues while offering courteous support at checkout to maintain customer satisfaction.
- Coordinated with teammates to maintain line flow during busy Albertsons store hours.
Education
GED -
Career Paths
Spokane1989-03
Skills
- Personal assistance
- Hygiene assistance
- Mobility support
- Meal planning
- Safety oversight
- Client recordkeeping
Timeline
Home Care Provider
Darlene Emerson
2016.01 - 2026.08
Scanning Coordinator
Albertsons
2010.10 - 2013.07
Front End Manager
Albertsons
1999.04 - 2010.10
Front End Assistant
Albertsons
1996.05 - 1999.12
Checker
Albertsons
1992.05 - 1997.04
GED -
Career Paths