Heather Cox
Mechanicsville,MD
Summary
Equipped with strong problem-solving abilities, willingness to learn, excellent communication skills, and an active secret clearance. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Skills
- Skilled in utilizing Microsoft 365 tools for collaboration
- Proficient in Microsoft Office Suite
- Proficient in Google Suite applications
- Website design proficiency
- Excellent Oral and Written Communication
- Efficient scheduling and data management
- Interpersonal skills in high-pressure environments
- Data analysis proficiency
- Resilient attitude
Certification
- Active Secret Clearance
- Advanced Professional Certificate English 7th-12th, Maryland Teaching Certificate
- Culturally Diverse Learners
- Conscious Discipline
Overview
15
15
years of professional experience
1
1
Certification
Work History
Training Specialist
Digital Enterprise Solutions Inc
01.2025 - Current
- Collaborated with the IT office at Pax River Naval Station to successfully convert over 100 devices to Nautilus
- Tracks and maintains accurate metrics for trainings on Microsoft 365 applications
- Collaborates daily with Flank Speed Integration Team members to reflect on our feedback survey and adapt our trainings on Microsoft 365 applications to customize specific training plans for customers Creates and updates Power Points on M365 applications (SharePoint, OneDrive, Teams, Whiteboard, Forms, Lists, Power Automate, Power Apps, etc.)
- Composes the Flank Speed Communicator on SharePoint and through Outlook bi-weekly sent to over 20,000 NAVAIR employees using the Distro Tool. Organizes and coordinates team meetings and live events for different ceremonies (All Hands, Retirement, Graduation, etc.)
- Schedules and provides WayPoint credits to attendees participating in trainings we present
- Guides customers through training with Microsoft 365 applications through hands-on workshops
- Researches new updates and features within the Microsoft 365 platform to be knowledgeable when assisting customers
- Designed a graphic and assisted in creating a SharePoint page streamlining the process to request a Data Gateway connector for users which currently has over 550 views.
- Delivers up to 24 different trainings currently on Microsoft 365 applications resulting in at least 10 regular and 12 custom trainings a month
- Creates byte size videos for users to access on our SharePoint Communication site referencing quick tutorials and new updates
7th Grade English Teacher
Leonardtown Middle School
07.2017 - 01.2025
- Maintained records of communication and progress used at IEP and 504 meetings to demonstrate student achievement
- Trained educators in the use of Schoology and Google Suite apps to enhance digital collaboration, communication, and workflow management
- Responsible for teaching 170+ students a year with experience teaching in person and virtually through Google Meet and Zoom
- Taught a range of students from struggling to advanced
- Guided students and teachers on how to effectively utilize Google Read & Write for improved reading and writing capabilities
- Maintained accurate and up-to-date records using the following platforms: Edline/IG
- Developed thorough lesson plans with teammates to plan units in advance
- Collaborated regularly with coworkers to reflect and assess student progress and adjust lesson plans to help students achieve state standards
- Actively participated in the PBIS team (positive behavioral Interventions and Supports evidence-based framework) to provide a safe and positive learning environment for students
- Supported teachers and students with technology challenges and helped find solutions
- Assisted in evaluating and integrating planning tools (e.g., Planbook, Excel) to support and enhance teachers and students with time management and organizational efficiency skills
- Provided training for students and parents on utilizing Google Suite, Schoology, and other educational applications to support digital learning and engagement
- Collaboratively developed lesson plans with my co-teacher, 7th grade team and grade-level, and provided training to educators on effective implementation and use of these plans with digital tools
- Utilized the application, Screencastify, SpringBoardJ and Pearson Perspectives online to instruct teachers on how to navigate and integrate the use of the online platforms
- Presented various productivity and collaboration tools to my professional learning community via PowerPoint/Google Slides, focusing on enhancing organization and communication
- Actively participated in the PBIS team (positive behavioral Interventions and Supports evidence-based framework) to provide a safe and positive learning environment for students
6th Grade English Teacher
General Smallwood Middle School
07.2010 - 06.2017
- Maintained accurate records of weekly communication with parents through email, phone, and virtual meetings
- Developed thorough lesson plans with teammates to plan units in advance
- Organized and directed multiple after school clubs that had a positive impact on the community (Builder's Club, Yearbook, SADDSASS, Future Educators of America). Developed weekly and quarterly objectives/goals for students to reach.
- Collaborated regularly with coworkers to reflect and assess student progress and adjust lesson plans to help students achieve state standards
- Actively participated in the PBIS team (positive behavioral Interventions and Supports evidence-based framework) to provide a safe and positive learning environment for students
- Compiled weekly outlines and daily lesson plans for each prep taught to submit to administration and the instructional leadership team for feedback
Education
Bachelor of Arts - English Secondary Education
Wingate University
01.2007
Bachelor of Arts - English Secondary Education
Mount St. Mary's University
01.2005
Timeline
Training Specialist
Digital Enterprise Solutions Inc
01.2025 - Current
7th Grade English Teacher
Leonardtown Middle School
07.2017 - 01.2025
6th Grade English Teacher
General Smallwood Middle School
07.2010 - 06.2017
Bachelor of Arts - English Secondary Education
Mount St. Mary's University
Bachelor of Arts - English Secondary Education
Wingate University