Heather Craig
Brandon,SD
Summary
Conscientious and compassionate human resources professional with drive for helping recruit, develop and retain qualified candidates. Skilled at partnering with management team to build morale and productivity. Motivational and positive with excellent interpersonal, coaching and communication skills. Highly proficient in building lasting relationships with key decision makers, customers and team members to achieve goals.
Overview
33
33
years of professional experience
Work History
Human Resources Director
Union Gospel Mission
12.2019 - 04.2024
- Maintained payroll and benefits for employees.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated communication and coordination between employees and management to keep parties informed.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 30 new employees.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Art Director
Union Gospel Mission
12.2019 - 04.2024
- Implemented artistic vision to give art purpose and meaning and to launch homeless artists into business.
- Contributed to creative process through original ideas and inspiration for 20+ artists in weekly art class.
- Fostered highly communicative, collaborative teamwork on visual art projects with Sioux Falls Arts Council.
- Oversaw direction of creative partnership with ARSA to achieve more opportunities for community.
High School English Teacher
Pipestone Area Schools
08.2016 - 08.2019
- Promoted critical thinking skills by challenging 120 students to analyze literary texts and express their interpretations in written assignments.
- Boosted students'' reading and writing skills through targeted lessons, group activities, and individualized support.
- Served as a positive role model for students, demonstrating respect, empathy, and professionalism in all interactions.
- Fostered a love of literature among students by introducing engaging texts from diverse genres, authors, time periods, and cultures.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
Tutor
Sylvan Learning Center
12.2003 - 12.2016
- Supported students with helpful study habits and exam (ACT test) strategies.
- Collaborated with students to complete homework assignments, identify skill gaps, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
High School English Teacher
West Central High School
08.2005 - 08.2012
- Promoted critical thinking skills by challenging 120 students to analyze literary texts and express their interpretations in written assignments.
- Stayed current on educational research and best practices by attending professional development workshops and conferences regularly.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Developed strong relationships with parents and guardians, collaborating on strategies to enhance student success at home and in the classroom.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Middle School English Teacher
Brandon Valley School District
08.1997 - 08.2001
- Managed classroom behavior effectively by establishing clear expectations and consistently enforcing consequences when necessary.
- Designed engaging lesson plans that addressed diverse learning styles and promoted active participation.
- Developed strong relationships with 120+ students as well as their parents, fostering a positive learning environment.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Worked with administrators on behavioral issues to support needs of students.
Certified Nursing Assistant
Luther Manor Nursing Home/Covington Heights
08.1991 - 08.1995
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Assisted with feeding and monitored intake to help 20+ patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Education
BSED - English Education
University of South Dakota
Vermillion, SD05.1997
Skills
- Team Building
- Training and mentoring
- Records management
- Payroll coordination
- Personnel recruitment
- Coordinator for Art
Accomplishments
- Supervised team of 54 staff members
- Facilitated CHW (Community Health Worker) Program
- Wrote and Monitored CHW Grant
- Supervised 3 USD Social Work Interns
- Received Task Supervisor of the Year Award
References
References Available Upon Request
Timeline
Human Resources Director
Union Gospel Mission
12.2019 - 04.2024
Art Director
Union Gospel Mission
12.2019 - 04.2024
High School English Teacher
Pipestone Area Schools
08.2016 - 08.2019
High School English Teacher
West Central High School
08.2005 - 08.2012
Tutor
Sylvan Learning Center
12.2003 - 12.2016
Middle School English Teacher
Brandon Valley School District
08.1997 - 08.2001
Certified Nursing Assistant
Luther Manor Nursing Home/Covington Heights
08.1991 - 08.1995
BSED - English Education
University of South Dakota
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