Heather Crary
Sheboygan,WI
Summary
Dynamic Office Manager with extensive experience at Muellers Sales & Service, excelling in QuickBooks management and cash flow optimization. Proven ability to enhance operational efficiency through innovative software implementation and exceptional problem-solving skills. Adept at managing accounts payable and fostering strong vendor relationships to drive business success.
Overview
26
26
years of professional experience
Work History
Office Manager
Muellers Sales & Service
Random Lake, USA
05.2019 - Current
- Quickbooks - Microsoft Office - Napa Tracs - eMV Partner
- Cash Management
- Answering multi-phone lines
- Inventory management
- Walk-in customer
- Invoice customer
- Bank deposit
- Accounts payable
- Accounts receivable
- Collections
- Bank reconciliation (bank accounts and credit cards)
- Payroll, taxes, employee benefits
- Registration for vehicles/trailers purchased by a customer
- Filing
- Basic HR duties
- Work independently daily
- Work directly with an outside accountant
- Implemented new software systems, resulting in improved time management
- Maintained confidential employee records, and confirmed compliance with privacy regulations
Office Manager
Greater Wisconsin Electric
Sheboygan Falls, USA
07.2016 - 02.2019
- Quickbooks - Microsoft Office - Google programs
- Data entry
- Invoiced customer
- Bank deposit
- Accounts payable
- Accounts receivable
- Collections
- Bank reconciliation (bank accounts and credit cards)
- Payroll and payroll taxes
- Timecard management
- Worked with cities to obtain electrical permits
- Filing
- Basic HR duties
- Work independently daily
- Maintained confidential employee records, conforming compliance with privacy regulations
Office Manager
RLO Sign Inc
Sheboygan, USA
06.2015 - 06.2016
- Quickbooks
- Invoiced customer
- Accounts payable
- Accounts receivable
- Payroll and time card management
- Purchased products daily
- Schedule of jobs daily
- Monthly newsletter via mail chimp
- Daily contact with suppliers via email or phone
- Worked with cities to obtain sign permits
- Answering phones
- Filing
Inside Sales Associate - Office Specialist
Rohde Brothers - GWSM
Plymouth, USA
08.2008 - 03.2015
- Quick Books - Timberline (Sage) Software - Microsoft Office
- Accounts Receivable
- Accounts Payable
- Payroll
- Quotes for customers
- Invoices (daily)
- Inventory management
- Purchasing
- Costs - Sales
- Customer services (daily contact with customers)
- Converted all business transactions from spreadsheet to QB
- Program database into software
- Provided exceptional customer service to ensure high levels of customer satisfaction
Secretary / Billing Specialist
Professional Supply
Sheboygan, USA
08.2006 - 01.2008
- Answered multiple phone lines
- Entered orders - daily
- Billing reports - daily
- Salespersons commission - daily
- Filing - daily
- Backup to Accounts Receivable
Work Study Student
Lakeshore Technical College
Cleveland, USA
06.2003 - 08.2003
- Work-Study - Payroll Department
- Answered multiple phone lines
- Filed employee information
- Data entry - daily
- Filed - daily
Accounts Payable Clerk
Fresh Brands
Sheboygan, USA
11.1999 - 09.2000
- Handled the accounts payable for the largest franchise division out of over 70 franchise
- Communicated with store owners, store managers and department managers on a weekly basis
- Data Entry of 500 to 700 invoices weekly
- Weekly contact with the franchisees' main accountant
Placed at Fresh Brands
Seek, INC
Sheboygan, USA
05.1999 - 11.1999
- was placed Fresh Brands
Education
Associate of Applied Science - Accounting
Lakeshore Techincal College
Cleveland, WI05-2005
Skills
- QuickBooks management
- Accounts payable
- Accounts receivable
- Payroll administration
- Cash management
- Inventory management
- Time management
- Data entry
- Bank reconciliation
- Customer service
- Problem solving
- Schedule management
- Vendor management
- Billing
- Workforce management
- Technical support
- Employee supervision
- Teamwork
- Mail handling
- Meeting planning
- Problem-solving
- Human resources
- Staff hiring
- Office management
- Written communication
Timeline
Office Manager
Muellers Sales & Service
05.2019 - Current
Office Manager
Greater Wisconsin Electric
07.2016 - 02.2019
Office Manager
RLO Sign Inc
06.2015 - 06.2016
Inside Sales Associate - Office Specialist
Rohde Brothers - GWSM
08.2008 - 03.2015
Secretary / Billing Specialist
Professional Supply
08.2006 - 01.2008
Work Study Student
Lakeshore Technical College
06.2003 - 08.2003
Accounts Payable Clerk
Fresh Brands
11.1999 - 09.2000
Placed at Fresh Brands
Seek, INC
05.1999 - 11.1999
Associate of Applied Science - Accounting
Lakeshore Techincal College
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