Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Crisalli

El Dorado,AR

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

11
11
years of professional experience

Work History

Marketing Executive

Ameriprise Financial
Magnolia, Arkansas
03.2024 - Current
  • Created content for various digital channels, including website, social media and email.
  • Developed marketing strategies and campaigns to increase brand awareness.
  • Managed relationships with external vendors, agencies and suppliers to ensure effective delivery of services.
  • Maintained an up-to-date database of customers' contact information.
  • Generated leads through direct mailers or other outreach methods like cold calling or emails.
  • Expanded new businesses by developing powerful sales, advertising and marketing campaigns.
  • Ensured that customer data was kept confidential at all times in accordance with applicable laws and regulations.
  • Responded promptly to customer inquiries about their policies and provided timely updates as needed.

Office Helper

Trotter Nissan
El Dorado, AR
06.2013 - Current
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
  • Answer telephones, direct calls, and take messages
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
  • Deliver messages and run errands
  • Inventory and order materials, supplies, and services.

Office Manager

Ameriprise Financial
El Dorado, AR
08.2019 - 08.2021
  • Maintained filing system for records, correspondence and other documents.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Organized company events including holiday parties, team building activities .
  • Responded to customer inquiries via phone or email in a professional manner.
  • Monitored inventory levels and placed orders when needed.
  • Provided administrative support to management team including preparing reports and presentations.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Analyzed data from various sources to identify trends and make recommendations for improvement.
  • Ensured compliance with applicable laws regarding employment practices.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Maintained confidential records relating to personnel matters.

Farm Help

Richland Creek Farms
El Dorado, AR
05.2018 - 07.2018
  • Plant, pick and water plants
  • Responsible for feeding and watering all the animals.

Office Helper

Trotter Ford Lincoln
El Dorado, AR
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
  • Answer telephones, direct calls, and take messages
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
  • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail
  • Deliver messages and run errands.

Education

High School Diploma -

Pine Bluff High School

Associate of Arts: Criminal Justice -

Southeast Arkansas College

Skills

  • Clerical
  • Customer and Personal Service
  • Active Listening
  • Time Management
  • Social Perceptiveness
  • Coordination
  • Judgment and Decision Making
  • Social Media Engagement
  • Data Entry
  • Scheduling and calendar management
  • Event Coordination
  • Mail handling
  • Organizational Skills
  • Travel Coordination

Timeline

Marketing Executive

Ameriprise Financial
03.2024 - Current

Office Manager

Ameriprise Financial
08.2019 - 08.2021

Farm Help

Richland Creek Farms
05.2018 - 07.2018

Office Helper

Trotter Nissan
06.2013 - Current

Office Helper

Trotter Ford Lincoln

High School Diploma -

Pine Bluff High School

Associate of Arts: Criminal Justice -

Southeast Arkansas College

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Heather Crisalli