Heather Cunningham

Warehouse associate II- December 2025

• Consistently exceed productivity standards while maintaining above-average accuracy in customer and agency orders.
• Analyzed and resolved inventory discrepancies to enhance workflow accuracy.
• Maintain strong performance metrics under evolving production with lower-than-average error rates.

Delivered informal training and support to coworkers, enhancing understanding of system processes and station procedures

Customer Service Coordinator- March 2025

• Assisted customers in selecting plants, providing tailored advice on care and maintenance
• Maintained plant displays to enhance visual appeal and promote sales
• Executed daily inventory checks to ensure stock availability and accuracy
• Developed engaging video content to enhance educational outreach and promotional efforts.

• Assisted in daily operations, ensuring smooth venue management and event execution.
• Coordinated inventory management, optimizing supply levels for events and operational needs.
• Collaborated with vendors to streamline procurement processes, ensuring timely delivery of services and goods.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

• Supported senior hairdressers in color applications and chemical treatments, enhancing service delivery.
• Monitored inventory levels of supplies, assisting in timely restocking to prevent service interruptions.

• Assisted in executing haircuts and styles, ensuring client satisfaction and adherence to salon standards.

• Assisted in product selection, demonstrating deep knowledge of beauty products and trends.
• Executed promotional displays and merchandising strategies, driving product visibility and sales.
• Participated in ongoing training sessions to stay current with industry trends, products, and best practices.

• Managed client bookings, correspondence, and billing to maintain organized records and ensure clear communication throughout the planning process.
• Maintained party areas during busy events for as many as 125 guests.

• Delivered exceptional customer service in fast-paced dining environment.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.