Heather Curtis
Taylor,MI
Summary
Dynamic leader with a proven track record at Republic National Distributing Company, adept in Microsoft Office and skilled in supervision & leadership. Spearheaded a major warehouse integration project, completing it ahead of schedule, while excelling in conflict resolution and team motivation. Demonstrates exceptional organizational and communication abilities, driving significant improvements in operational efficiency and employee performance.
Overview
10
10
years of professional experience
Work History
Warehouse Supervisor
Republic National Distributing Company
Livonia, MI
08.2021 - Current
- Project Manager for complete product closure of current Brownstown warehouse. Organized teams and put strategies in place for removing and shipping over 300,000 cases of spirits and wine for integration into Livonia warehouse. Project was completed before goal of 90 days.
- Carries out supervisory responsibilities in accordance with organization's policies and applicable laws. Recommend performance management actions, including but not limited to, selection and hiring, transferring and discharging, assignment of work, receipt of rewards or progressive discipline.
- Correspond with product suppliers for pick up and bill back of discontinued inventory.
- Plan work assignments and equipment allocations to meet operations or production goals.
- Relationship building to improve worker motivation and satisfactory work performance.
- Enforce safety rules and regulations, and ensure compliance with company policies.
- Maintain and verify records of payroll, vacation, and personal time.
Retail Merchandiser
Republic National Distributing Company
Livonia, MI
08.2020 - 08.2021
- Organize engaging front-facing displays to capture customer interest and drive revenue growth.
- Build effective partner store relationships to improve customer satisfaction.
- Reset store product lay-outs in accordance to company and supplier standards.
- Deliver items to customers and present invoices for payments.
- Maneuver forklift over and around loaded pallets, boxes and other materials.
Assistant General Manager
Planet Fitness
Cornelius, NC
02.2020 - 04.2020
- Encouraged, trained and directed employees to maximize performance.
- Promoted membership benefits and fitness programs to prospective clients.
- Assessed customer needs and requirements to effectively provide membership satisfaction.
- Fostered performance-oriented environment focused on promoting team collaboration.
General Manager
Super Fitness- Aerobics & Fitness Center
Toledo, OH
08.2014 - 08.2019
- Generated sales by executing complete sales cycle process, negotiations, and effective close.
- Promoted product and service benefits through facility tours and engaging presentations.
- Assisted in hiring processes, including recruiting top talent, training new team members on best practices and managing employee performance.
- Boosted team and individual morale by fostering a continuous learning environment emphasizing critical thinking, constructive feedback and sales teaching,
- Managed daily functions of fitness center, monitoring sales trends, completed daily sales and membership paperwork.
- Completed monthly employee scheduling, and employee payroll.
- Addressed customer complaints quickly to drive satisfaction and adjusted operational strategies to reduce issues.
Education
Bachelor of Applied Arts - Parks, Recreation, And Leisure Facilities Management
Central Michigan University
Mount Pleasant, MI08.2012
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Supervision & Leadership
- Organizational Skills
- Conflict Resolution
- First Aid/CPR
- Verbal/Written Communication
- Task Recognition and Delegation
- Time Management
Affiliations
Nominated and inducted into Women's Leadership Forum for Emerging Women Leaders of Republic National Distributing Company. 03/2022.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Remember that not getting what you want is sometimes a wonderful stroke of luck.
Tenzin Gyatso, Fourteenth Dalai Lama
Timeline
Warehouse Supervisor
Republic National Distributing Company
08.2021 - Current
Retail Merchandiser
Republic National Distributing Company
08.2020 - 08.2021
Assistant General Manager
Planet Fitness
02.2020 - 04.2020
General Manager
Super Fitness- Aerobics & Fitness Center
08.2014 - 08.2019
Bachelor of Applied Arts - Parks, Recreation, And Leisure Facilities Management
Central Michigan University
Professional References
Bryan Dillenbeck
Director of Operations
Republic National Distributing Company
(734) 308-3336
Bryan.Dillenbeck@rndc-usa.com
Mike Cavin
Retail Sales Director
Republic National Distributing Company
(248) 361-0164
Mike.Cavin@rndc-usa.com
Brent Hemelgarn
Regional Manager
Super Fitness, Incorporated
(734) 770-7045
bhemelgarn@gmail.com
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