Heather Daugherty
Millcreek,UT
Summary
Detail-oriented Office Administrator with solid experience in accounts receivable and payable. Proficient in financial reporting, database entry, and Microsoft software, contributing to efficient billing processes and accurate account reconciliation.
Overview
9
9
years of professional experience
Work History
Office Administrator
Mark Miller Subaru
Salt Lake City, Utah
05.2021 - Current
- Assisted in inventory management and procurement of office supplies.
- Managed accounts receivable and payable, reconciled bank statements, and coordinating working with insurance companies.
- Performed general ledger reconciliations on a timely basis.
Service Drive Coordinator
Mark Miller Subaru
Salt Lake City, Utah
04.2020 - 05.2021
- Managed communication between customers and service advisors to address needs promptly.
- Coordinated service schedules and appointments with customers.
- Monitored email and phone communication to provide prompt responses and solutions.
Senior Associate
Discover Financial Service
West Valley City, Utah
01.2019 - 03.2020
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Reviewed compliance documentation to ensure adherence to regulations and company policies.
Assistant Manager
Sparkle Express Car Wash
Riverton, Utah
07.2016 - 12.2018
- Supervised daily operations to maintain high customer satisfaction at car wash services.
- Trained and mentored staff on best practices for vehicle cleaning techniques.
- Scheduled employee shifts to optimize workforce efficiency during peak hours.
Education
High School Diploma -
Herriman High School
Herriman, UT05-2018
Some College (No Degree) - Business
Salt Lake Community College
Salt Lake City, UTSkills
- Account reconciliation
- Billing processes
- Attention to detail
- Database entry
- Microsoft software expertise
References
References available upon request.
Timeline
Office Administrator
Mark Miller Subaru
05.2021 - Current
Service Drive Coordinator
Mark Miller Subaru
04.2020 - 05.2021
Senior Associate
Discover Financial Service
01.2019 - 03.2020
Assistant Manager
Sparkle Express Car Wash
07.2016 - 12.2018
High School Diploma -
Herriman High School
Some College (No Degree) - Business
Salt Lake Community College