Heather Davis
Statham,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Office Manager
Summit Fire & Security
09.2022 - 10.2023
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Office Manager
Fire & Life Safety America
05.2022 - 08.2022
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- New hire orientation
- Maintained employee training files
- Accounts receiveables
- Creating POs
Administrative Assistant
Fire & Life SafetyAmerica
07.2015 - 05.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Established administrative work procedures to track staff's daily tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Education
Associate of Applied Science - Early Childhood Education
Butler County Community College
El Dorado, KS05.2009
Skills
- Team Bonding
- Policy and Procedure Modification
- Banking Operations
- Database Administration
- Customer Relations
- Written Communication
- Mail Handling
- Travel Coordination
- Account Reconciliation
- Credit and Collections
- Microsoft Office
- Calendar Management
- Staff Training
- Office Supplies and Inventory
- Accounts Payable and Receivable
- Excellent Multitasking Abilities
- Billing and Invoicing
- Hotel Accommodations
- Fleet Dispatching
- Reading Comprehension
- Email Correspondence
- Travel Arrangement Management
- Licensing Requirements
Timeline
Office Manager
Summit Fire & Security
09.2022 - 10.2023
Office Manager
Fire & Life Safety America
05.2022 - 08.2022
Administrative Assistant
Fire & Life SafetyAmerica
07.2015 - 05.2022
Associate of Applied Science - Early Childhood Education
Butler County Community College
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