Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Heather Davis

Harper,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Well-organized City Secretary proficient in agendas, records maintenance and general election administration. Familiarity in budgeting and report preparation.

Overview

9
9
years of professional experience

Work History

City Secretary

City Of Ingram
11.2023 - Current
  • Enhanced city operations by efficiently managing and organizing official documents for easy access and retrieval.
  • Streamlined communication channels for city council, resulting in improved decision-making processes.
  • Maintained accurate records of city council scheduling meeting and preparing agendas and minutes and keeping track of meetings, ensuring transparency and accountability to public.
  • Ensured compliance with local government regulations by reviewing legal documents and monitoring adherence to policies.
  • Collaborated with various departments to resolve citizen inquiries quickly and effectively.
  • Improved office productivity through implementation of streamlined administrative procedures and protocols.
  • Developed strong relationships with community stakeholders by attending local events local meetings and promoting open communication between residents and city officials.
  • Facilitated smooth elections by overseeing general election and providing support to election officials.
  • Managed sensitive information with discretion, protecting privacy of city officials and constituents.
  • Coordinated logistics for special events and meetings, contributing to successful community engagement initiatives.
  • Supported budget planning efforts by compiling financial data for review by city management staff.
  • Assisted in grant projects, securing additional funding for much-needed community projects.
  • Provided excellent customer service to citizens visiting City Hall, addressing their needs promptly and professionally. Taking payments for utility billing,
  • Organized training sessions for new employees, fostering culture of continuous learning among staff members.
  • Oversaw updates to city's website, increasing accessibility to vital information services for residents.
  • Assisted in budget prep, expenditure review and budget administration.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis. Oversee public works department.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources including conducting bi-weekly payroll for 12 employees. Oversee all human resource department duties.
  • Continually sought methods for improving daily operations, communications with customers, recordkeeping and data entry for increased efficiency.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Employed new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Updated documents such as city ordinances
  • Working with collections agency to collect debit

Branch Office Administrator

Edward Jones
03.2022 - 11.2023
  • Streamlined office operations by implementing efficient filing systems and organizational tools.
  • Enhanced customer satisfaction through quick response times and effective problem resolution.
  • Collaborated with management to develop branch goals, resulting in increased productivity and profitability.
  • Facilitated team communication, leading to cohesive and productive work environment.
  • Coordinated schedules and appointments for branch staff, optimizing time management processes.
  • Developed marketing materials for branch, attracting new clients and boosting sales revenue.
  • Maintained inventory levels of office supplies, minimizing costs while ensuring availability of necessary items.
  • Assisted in developing business strategies to increase profits while maintaining high levels of client satisfaction.
  • Open and close accounts ( IRA's Simples & trust accounts
  • Managed incoming calls, emails and faxes

Small Business Owner

Bluebird Beginnings Learning Center
08.2015 - 01.2022
  • Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed high-performing team of employees dedicated to achieving company goals.
  • Ensure safe, happy, and stimulating environment for children.
  • Manage and coordinate curriculum with staff that complies with state and federal requirements.
  • Ensure that center facilities are safe for children and comply with laws inspections and regulations for health and safety.
  • Evaluate and purchase materials, equipment, and supplies.
  • Manage and support teaching staff and promote their professional development. Interview, hire, and train new staff members, ensuring they meet all policies and legal requirements.
  • Manage all bookkeeping using QuickBooks and conducting Bi-weekly payroll for 15 staff members
  • Complete ongoing training and courses to remain up to date on daycare standards and procedures.
  • Communicate and meet with parents regarding their children and center's policies.
  • Manage budget and accounts and ensure that my center remains profitable. Develop and facilitate marketing and communications plan.
  • Strong Leadership skills maintaining reputable business
  • Managed daily operations for successful small business, ensuring efficient processes and quality services.
  • Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Maintained compliance with state regulations through regular visits and updates of policies or procedures as needed.
  • Promoted business via social media to generate leads and maximize brand identity.

Education

High School Diploma -

La Vernia High School
La Vernia, TX
05.1997

Skills

  • Records Management
  • Interdepartmental communication
  • Municipal Administration
  • Business Administration
  • Data Entry
  • Customer Service
  • Event Coordination
  • Payroll Administration
  • Office Administration
  • Self Motivation
  • Time Management
  • Adaptability
  • Multitasking Abilities
  • QuickBooks, accounts payable & receivable
  • Workflow Planning, Team building
  • Word Processing

Accomplishments

  • Supervised team of 15 staff members.

Timeline

City Secretary

City Of Ingram
11.2023 - Current

Branch Office Administrator

Edward Jones
03.2022 - 11.2023

Small Business Owner

Bluebird Beginnings Learning Center
08.2015 - 01.2022

High School Diploma -

La Vernia High School

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Heather Davis