Heather Davis

Work History

Walmart

08.2022 - Current

Handled customer inquiries and complaints professionally, resolving issues promptly to ensure customer satisfaction.
Participated in regular team meetings to discuss strategies for improving performance metrics such as sales growth, average transaction value, or customer satisfaction scores.
Collaborated with team members to maintain a clean, organized, and welcoming store environment.
Conducted regular audits of product information on store shelves, rectifying any discrepancies or outdated materials in a timely manner.
Assisted customers with product selection, ensuring they found the best fit for their needs and preferences.
Managed seasonal transitions in the Homelines section by rotating stock appropriately according to changing consumer demands.
Greeted customers and helped with product questions, selections, and purchases.
Answered questions about store policies and addressed customer concerns.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Gitty-Up-N-Go

10.2021 - 08.2022

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Addressed product recommendations to increase sales.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Responded promptly to requests for assistance, spills and customer inquiries.

Shaw Industries

02.2017 - 10.2021

Disposed of Waste yarn from machinery
Assisted in training new operators, sharing expertise and best practices to ensure efficient onboarding.
Reduced material waste with careful monitoring of raw materials and machinery performance.
Completed daily production reports, providing accurate data for management review and decision-making purposes.
Notified supervisors or mechanics of equipment malfunctions.

Rowlett Real Estate School

01.2014 - 12.2015

Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Scheduled appointments and conducted follow-up calls to clients.
Provided clerical support to company employees by copying, faxing, and filing documents.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Maintained accurate records of office expenses.
Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with special tasks on daily basis.