HEATHER DAVIS
Cleveland,TN
Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to
company success.Skilled assembler with strong background in quality and production. Quickly masters new processes, technologies and machinery. Production line assembly worker with four years experience in large manufacturing plant. Manufacturing professional bringing four years in production, as well as electric hand jack operation. Results-oriented with excellent interpersonal skills. Safety-conscious with a strong attention to detail.
Overview
23
23
years of professional experience
Work History
Assembly Line Leader
Eaton Electrical
Cleveland, TN
02.2018 - Current
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Collaborated with other departments to identify opportunities for streamlining existing processes to include problem solving.
- Coordinated cross-functional teams for new product launches.
- Submit work orders for equipment parts and repair services during equipment breakdowns to avoid further delays.
- Conferred with management and subordinates to resolve problems or complaints.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Provided guidance and support to workers regarding their duties and responsibilities.
- Inspected finished products to ensure they met company standards prior to shipment.
- Read and interpreted work order specs, blueprints, and information to plan, schedule, and carry out jobs effectively.
- Organized, scheduled and supervised daily production activities.
Home Caregiver D & S Residential Services Inc
Chattanooga, TN
08.2014 - 05.2017
- Gave structured, personal care to a handicapped (32 Year old) lady with brain damage.
- Kept detailed daily logs of her activities and routine.
Secretary/ Sales Representative
Liberty Communications
Cleveland, TN
02.2010 - 12.2013
- Kept the financial books for payroll, travel, supplies and equipment.
- Set up travel itinerary.
- Processed tax records and general filing.
Customer Service Representative , Cashier
Walmart Supercenter
Cleveland, TN
09.2007 - 01.2010
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Processed a large number transactions each day in a timely manner.
- Helped customers select products that best fit their personal needs.
- Maintained visually appealing and effective displays for the entire store.
Assembler
Maytag/Whirlpool
Cleveland, TN
09.2002 - 08.2006
Assembled components with hand and power tools.
Assessed work for errors or compliance issues and made corrections and modifications when necessary.
Cleaned and finished sub-assemblies or assemblies using hand or power tools.
Set up and operated greasing equipment to grease components, sub-assemblies or assemblies.
Lubricated and wiped machines, tools and workplace to maintain safety and cleanliness.
Connected motor leads and connectors to required power sources.
Proposed process improvements to increase quality and efficiency.
Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers.
Retrieved correct materials from product inventory to perform various fabrication duties.
Assessed work for errors or compliance issues and made corrections and modifications when necessary.
Cleaned and finished sub-assemblies or assemblies using hand or power tools.
Set up and operated greasing equipment to grease components, sub-assemblies or assemblies.
Lubricated and wiped machines, tools and workplace to maintain safety and cleanliness.
Connected motor leads and connectors to required power sources.
Proposed process improvements to increase quality and efficiency.
Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers.
Retrieved correct materials from product inventory to perform various fabrication duties.
Education
High School Diploma -
Bradley Central High School
1994
Skills
- Expert in safety rules and operation
- Accuracy
- Background in shipping and receiving
Skills
electric pallet jack experience, assembly line experience, filing, Inventory control, structured, Telecommunication
Timeline
Assembly Line Leader
Eaton Electrical
02.2018 - Current
Home Caregiver D & S Residential Services Inc
08.2014 - 05.2017
Secretary/ Sales Representative
Liberty Communications
02.2010 - 12.2013
Customer Service Representative , Cashier
Walmart Supercenter
09.2007 - 01.2010
Assembler
Maytag/Whirlpool
09.2002 - 08.2006
High School Diploma -
Bradley Central High School
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