Summary
Overview
Work History
Education
Skills
Timeline
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Heather Dawn

Nashville,TN

Summary

Organized, dependable an compassionate candidate successful at managing multiple priorities with a positive attitude. Dedicated to offering exceptional assistance to team members and clients. Highly efficient with strong planning, problem-solving, and relationship-building skills.

Overview

11
11
years of professional experience

Work History

Visual Arts Specialist

Friends Life Community
Nashville, TN
01.2016 - 12.2021
  • Managed visual arts program to empower students with intellectual and developmental disabilities to discover their voice, tell their story, and connect with community through shared creative experience.
  • Created and managed curriculum for all art classes that support individualized exploration and creative expression through multi-faceted modalities of art.
  • Managed studio space to be functional and conducive for all clients.
  • Oversaw 1:1 private coaching sessions with clients.
  • Managed workshop schedule with other teaching artists.
  • Managed online and in-person gallery shows and community events.
  • Assisted in management of product inventory through Square
  • Assisted in design and creation of hand-made goods and products to benefit Friends Life Community and artists.
  • Maintained ongoing open communication with family members.
  • Managed art internships from local universities.
  • Assisted with annual fundraisers
  • Co-created Advocacy Through The Arts Vignettes in partnership alongside performing arts program: 10 theatrical performance pieces and films created each year with local artists, musicians, dancers, filmmakers, actors and creatives, and performed on public stages in partnership with TPAC, Metro Arts and Tennessee Department of Disabilities Council.
  • Managed client relationships and expectations for creative projects with varying budgets and objectives.
  • Promoted professional reflection and continuous development of advanced and diverse artistic skills.

Cafe Management, Cook and Catering

From The Heart Cafe At Watkins College Of Art
Nashville, United States
01.2013 - 01.2016
  • Determined customer needs, assisted with selection and promptly served items to foster positive guest experience.
  • Operated point-of-sales system and securely handled cash and credit card payments to drive business profitability.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Maintained clean and presentable cafe by wiping, sanitizing and replenishing supplies frequently to support workflow efficiency and employee job tasks.
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
  • Executed synchronized meal service simultaneously serving multiple guests.
  • Helped chefs prepare and present food for catered events with strong attention to detail and presentation expertise.
  • Assisted established management staff with operational oversight, business development and process improvement strategies.

Instructor

Healing Arts Project, Inc
Nashville, TN
01.2013 - 01.2015
  • Taught weekly therapeutic art classes of 25-30 students for those in recovery from addiction and mental health issues.
  • Chose materials and developed lesson plans to enhance skills for individual students.
  • Monitored and assessed understanding of difficult concepts and adjusted lesson accordingly.
  • Differentiated instruction to meet needs of diverse learners.

Education

Bachelor’s Degree - Fine Arts

Watkins College of Art
Nashville, TN
05.2015

Skills

  • Complex problem solver
  • Collaboration
  • Attention to Detail
  • Interpersonal Communication
  • Multitasking and Prioritization
  • Reliable and Punctual

Timeline

Visual Arts Specialist

Friends Life Community
01.2016 - 12.2021

Cafe Management, Cook and Catering

From The Heart Cafe At Watkins College Of Art
01.2013 - 01.2016

Instructor

Healing Arts Project, Inc
01.2013 - 01.2015

Bachelor’s Degree - Fine Arts

Watkins College of Art

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Heather Dawn