Heather DeCino
Miami,AZ
Summary
Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
6
6
years of professional experience
Work History
Receptionist
Samaritan Veterinary Center
Globe, AZ
06.2023 - Current
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Performed data entry tasks into various computer systems accurately and promptly.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Assisted with special projects assigned by management when required.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Processed payments and updated accounts to reflect balance changes.
Cafe Cashier
Florence Unified School District
Florence, AZ
07.2021 - 01.2023
- Assisted customers with menu selections, meal options, and special requests.
- Restocked shelves as needed to ensure adequate inventory levels.
- Prepared food orders according to customer specifications.
- Operated cash register efficiently and accurately while processing transactions quickly.
- Maintained cleanliness of work area by sweeping floors and wiping down counters regularly.
- Followed established protocols for opening and closing the cafeteria each day.
- Counted money in drawer at beginning and end of shift per company policy.
- Assisted other staff members with stocking shelves or preparing meals when needed.
School Bus Driver
Florence Unified School District
Florence, AZ
07.2018 - 01.2019
- Performed pre-trip inspections of the bus according to established procedures.
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Ensured safety of students by following all traffic laws and regulations.
- Transported students to school in a timely manner while keeping assigned route schedule.
- Developed positive relationships with students through friendly interactions.
- Monitored student behavior on the bus and enforced rules consistently.
- Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
- Demonstrated knowledge of first aid techniques in order to provide basic medical care if necessary.
- Followed schedules and routes to maintain timely arrivals and departures.
- Obeyed DOT rules and regulations and local laws to maximize safety.
Education
High School Diploma -
Decatur High School
Federal Way, WA06-1996
Skills
- File Management
- Scheduling appointments
- Multi-Line Telephone Systems
- Greeting and Seating Clients
- Positive and professional
- Multitasking and prioritization
- Meticulous and organized
- Basic accounting
- Professional Demeanor
Timeline
Receptionist
Samaritan Veterinary Center
06.2023 - Current
Cafe Cashier
Florence Unified School District
07.2021 - 01.2023
School Bus Driver
Florence Unified School District
07.2018 - 01.2019
High School Diploma -
Decatur High School
Similar Profiles
Teddie Martin-CampagnaTeddie Martin-Campagna
Administration Assistant at Samaritan Veterinary CenterAdministration Assistant at Samaritan Veterinary Center
Elysia ReyesElysia Reyes
Veterinary Assistant at McGrath Veterinary Center. Veterinary MarketingVeterinary Assistant at McGrath Veterinary Center. Veterinary Marketing
Brittany PrestenBrittany Presten
Client Services Representative at Las Vegas Veterinary Specialty Center / Veterinary Emergency + Critical CareClient Services Representative at Las Vegas Veterinary Specialty Center / Veterinary Emergency + Critical Care
Casandra DrennanCasandra Drennan
Certified Nursing Assistant at Cobre Valley Regional Medical CenterCertified Nursing Assistant at Cobre Valley Regional Medical Center
Pashtana LeyasiPashtana Leyasi
NA at Anderson SecurityNA at Anderson Security