Heather Dellett
Pahrump,NV
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
12
12
years of professional experience
Work History
Assistant Manager
ClearVision Eye Centers
08.2020 - Current
- I was Administrative Assistant with the company from 08/2020 to 02/2022
- I was then a Technician from 02/2022 to 11/2022 where I then became Assistant Manager
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Created employee schedules to align coverage with forecasted demands.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
School District Substitue
Nye County School District
09.2019 - 08.2020
- Performed clerical and administrative support duties to optimize workflow procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Volunteered to help with special projects of varying degrees of complexity.
Stay at Home Mother
Self
12.2011 - 09.2019
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
- Responded to crises and emergency situations to provide immediate assistance to persons in need.
- I organized schedules, managed a household, Helped manage finances, volunteered for my daughters school, and co-lead a
girl scout troop.
Education
High School Diploma -
Stadium High School
Tacoma, WA05.2011
Skills
- Product and Service Knowledge
- Rewards Program Oversight
- Video Conferencing
- Diagnostics and Repair
- Computer Proficiency and Microsoft Office
- Invoice Reconciliation
- Finance and Accounting Operations
- Issue and Conflict Resolution
- Team Leadership
- Technical Proficiency
- Employee Training
Timeline
Assistant Manager
ClearVision Eye Centers
08.2020 - Current
School District Substitue
Nye County School District
09.2019 - 08.2020
Stay at Home Mother
Self
12.2011 - 09.2019
High School Diploma -
Stadium High School
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