Heather DesChamps
Crewe,VA
Summary
Compassionate and dedicated Direct Support Professional with extensive experience at Starke Behavioral Health Services. Skilled in medication administration and relationship building, I successfully enhanced client self-sufficiency and well-being through tailored care plans and engaging activities, fostering positive social interactions and promoting independence in daily living.
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.
Experienced with providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
Work History
Direct Support Professional
Starke Behavioral Health Services
10.2023 - Current
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Transported clients to medical and dental appointments to provide support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Certified Nursing Assistant
Brightstar Healthcare
04.2013 - 10.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
- Administered medication under supervision of nursing staff, contributing to effective treatment plans.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Documented patient information and care activities in electronic health record.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Education
High School Diploma -
Nottoway High School
Nottoway, VANo Degree - Certified Nursing Assistant
Southside Community College
Keysville, VA12-2003
Skills
- Medication administration
- Relationship building
- Transportation
- Behavior redirection
- First aid and safety
- Direct patient care
- Transportation assistance
- Appointment scheduling
- Client support
- Housekeeping tasks
- Disability awareness
- Client documentation
- Patient care
- Medical records management
- Behavioral management
- Health and safety requirements
- Compassionate caregiving
- HIPAA compliance
- Case documentation
- ADL support
- Care plan management
- Behavioral support
- Verbal and written communication
- Client transportation
- Record keeping
- Safety monitoring
- Mobility assistance
- De-escalation techniques
- Health services
- Hygiene assistance
- Personal care assistance
- Charting and documentation
- First aid and CPR
- CPR certification
- Medication management
- Safety compliance
- Certified in CPR/AED
- Housekeeping
- Vitals monitoring and documentation
- Professionalism
Timeline
Direct Support Professional
Starke Behavioral Health Services
10.2023 - Current
Certified Nursing Assistant
Brightstar Healthcare
04.2013 - 10.2023
High School Diploma -
Nottoway High School
No Degree - Certified Nursing Assistant
Southside Community College