Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather DiCristo

Hartland,WI

Summary

Responsible, organized, and compassionate individual. Highly skilled in customer service, performing office support duties, ability to problem solve, multitasking and record keeping. Efficiently work independently as well as collaboratively depending on the needs of the organization or specific task.

Overview

25
25
years of professional experience

Work History

Office Assistant

St Bruno Parish School
Dousman, WI
07.2021 - 06.2024

Responsible for welcoming students and parents to school daily, answering incoming calls, as well as data entry. Process student records and daily attendance information into Powerschool. Responsible for putting together weekly student folders, maintaining student accounts for lunch and milk, and Afterschool Care. Administer medical assistance to students with minor ailments.

  • Process deposits for field trips, spirit wear orders, tuition, etc.
  • Distribute mail to school and Parish staff
  • Maintain electronic school records
  • Assist in classrooms when needed
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Maintained confidentiality of sensitive information and documents.

Special Education Paraprofessional

Mission Trail Elementary
Overland Park, KS
08.2019 - 07.2020
  • Responsible for working with kids on IEP's in Kindergarten through 5th grade
  • Helped students in small groups and one on one to reinforce what was taught in the classroom
  • Assisted classroom teachers with maintaining student records
  • Worked closely with Special Education teachers to communicate each child's progress in regards to their IEP.

Owner - Independent Fashion Retailer

Lularoe
Overland Park, KS
02.2016 - 08.2017
  • Responsible for all functions in running a successful retail business
  • Built customer relationships via in person and online
  • Managed retail inventory for customers to shop either online or in my home
  • Responsible for accounting functions, packaging, and shipping of inventory
  • Top producer of sales within the company in 2016.

Customer Service Manager

Illinois Event Services
Warrensburg, IL
03.2012 - 11.2014
  • Responsible for answering all incoming calls and assisting customers with their party rental needs
  • Processed customer credit card payments and customer complaints
  • Scheduled and planned all customer party events.

District Manager

American Automobile Association (AAA)
Waukesha, WI
04.1999 - 12.2003
  • Managed two offices of approximately 15+ employees responsible for the travel portion of the business
  • Oversaw service offerings, travel promotions, and media availability to drive sales.

Education

Associate of Arts -

Milwaukee Area Technical College

University of Wisconsin - Milwaukee

Skills

  • Microsoft Office
  • Data Entry
  • Customer Service
  • Quick learner
  • PC proficient
  • Energetic
  • Positive attitude
  • Dependable
  • Reliable
  • Google Suite

Timeline

Office Assistant

St Bruno Parish School
07.2021 - 06.2024

Special Education Paraprofessional

Mission Trail Elementary
08.2019 - 07.2020

Owner - Independent Fashion Retailer

Lularoe
02.2016 - 08.2017

Customer Service Manager

Illinois Event Services
03.2012 - 11.2014

District Manager

American Automobile Association (AAA)
04.1999 - 12.2003

Associate of Arts -

Milwaukee Area Technical College

University of Wisconsin - Milwaukee
Heather DiCristo