Summary
Overview
Work History
Education
Skills
Timeline
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Heather Diddy

Granite Bay,CA

Summary

Dynamic Design & Sales Consultant with a proven track record at Budget Blinds and JCP IHCD, excelling in consultative sales and client relationship management. Leveraging interior design expertise and in-depth product knowledge, I consistently deliver tailored solutions that enhance customer satisfaction and drive revenue growth. Skilled in project management, ensuring seamless execution from consultation to installation.

Overview

32
32
years of professional experience

Work History

Design & Sales Consultant

Budget Blinds
03.2021 - 08.2026
  • Advised clients on appropriate product selections based on their unique needs, obtained precise measurements of windows ensuring optimal satisfaction levels upon purchase and installation.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Design & Sales Consulant

JC Penney In-Home Custom Decorating
07.1994 - 05.2020
  • Used consultative sales techniques to understand customer needs and recommend relevant solutions to their window covering project.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Provided in-home consultations and customer service assistance to Design Studio walk-in traffic.

Education

Associate of Arts - Interior Design

Institute of Interior Design
Atlanta, GA

Skills

  • Interior Design Expertise- Ability to assess space, style, and color to recommend window treatments that enhance aesthetics and functionality
  • Sales & Customer Service- Strong consultative selling skills with a focus on understanding client needs, building rapport, and closing sales
  • Product Knowledge - In-depth understanding of various window covering products, including blinds, shades, shutters, and drapery, as well as motorization and energy efficiency options
  • Project Management - Skilled in managing the end-to-end process from design consultation through measurement, ordering, installation follow up

Timeline

Design & Sales Consultant

Budget Blinds
03.2021 - 08.2026

Design & Sales Consulant

JC Penney In-Home Custom Decorating
07.1994 - 05.2020

Associate of Arts - Interior Design

Institute of Interior Design
Heather Diddy