Heather Domblewski

Work History

Aerie By American Eagle

10.2022 - Current

Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Monitored sales trends to adjust pricing strategies for optimal profitability.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Aeropostale

11.2021 - 10.2022

Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Managed inventory control, cash control, and store opening and closing procedures.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Developed a successful employee retention plan, reducing staff turnover rates significantly.
Trained and guided team members to maintain high productivity and performance metrics.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Victoria's Secret & PINK

08.2019 - 10.2021

Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Coordinated driver dispatch to accomplish daily delivery requirements.
Organized records of vehicles, schedules and completed orders.
Evaluated employee performance regularly, providing constructive feedback and coaching as needed.
Created and enforced detailed organization processes to increase quality and service standards.
Promoted a culture of continuous improvement by encouraging employee suggestions for process enhancements.

Buckle

07.2018 - 08.2019

Set up displays of merchandise to market new products to customers.
Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
Collaborated closely with sales teams to ensure adequate stock levels based on customer demands and seasonal trends.
Enhanced overall efficiency by training employees in proper handling techniques and warehouse best practices.

Justice Tween Brands

05.2012 - 06.2019

Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Rotated merchandise and displays to feature new products and promotions.
Reconciled daily sales transactions to balance and log day-to-day revenue.

JCPenney

09.2007 - 04.2012

Engaged with customers to build rapport and loyalty.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.