Heather Donnelly
High Ridge,MO
Summary
Adaptable professional with a strong background in human resources and administrative support. Skilled in critical thinking and conflict resolution, contributing to improved team dynamics and project outcomes. Currently seeking long-term Human Resources position. Studying to obtain SHRM certification by 2028.
Overview
9
9
years of professional experience
Work History
Production Assistant
AMP Roofing
Chesterfield, MO
05.2025 - Current
- Facilitate in conflict resolution for 15 crews.
- Support staff to execute safety protocols and maintain job site cleanliness.
- Create and schedule repair work orders to provide support for production division.
- Create weekly roofing work orders to specify job parameters in a timely and accurate manner.
- Provide communications and support for company through daily documentation practices.
Human Resources Business Partner
Creative Testing Solutions
Maryland Heights, MO
05.2024 - 03.2025
- Managed employee onboarding processes to enhance new hire integration and engagement.
- Assisted in implementing talent acquisition strategies to attract diverse candidates and improve hiring outcomes.
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
- Supported performance management processes by coordinating evaluations and providing guidance on best practices.
- Provided payroll services for 3 states including over 300 employees for timely and accurate biweekly filings.
Payroll Administrator/HR Assistant
St. Louis Board of Elections
St. Ann, MO
04.2023 - 10.2023
- Processed payroll for over 50 employees, ensuring timely and accurate compensation.
- Maintained payroll records, updating employee information to reflect changes and comply with regulations.
- Assisted in the development of payroll procedures to enhance operational efficiency and accuracy.
- Conducted regular audits of payroll data to uphold compliance with federal and state tax laws.
Human Resources Manager
Rainbow Painting Company
O'Fallon, MO
02.2020 - 01.2023
- Developed and implemented employee engagement programs, enhancing workplace satisfaction and retention rates.
- Streamlined onboarding processes, reducing time-to-hire and improving new hire experience.
- Analyzed employee feedback to identify areas for improvement in organizational practices and culture.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Branch Manager
Labor Finders
St. Peters, MO
08.2017 - 09.2019
- Managed daily operations, ensuring compliance with safety and labor regulations.
- Oversaw recruitment and staffing efforts, aligning workforce with client needs.
- Developed training programs to enhance team performance and operational efficiency.
- Implemented process improvements that increased productivity and reduced turnover rates.
- Led team meetings to discuss performance metrics, fostering communication and accountability.
Education
Bachelor of Science - Communications in Technology
University of Phoenix
Online2022
Skills
- Production support and workflow
- Inventory monitoring
- Verbal and written communication
- Work order interpretation
- Administrative support
- Proficient in Microsoft
- Manual revision
- Mentoring
- SOP writing
- Payroll support
- Task prioritization
- Equipment troubleshooting
- Teamwork
- Continuous improvement
- Following instructions
- Computer skills
- Critical thinking
- Excellent communication
- Reliability
- Organizational skills
- Adaptability and flexibility
Timeline
Production Assistant
AMP Roofing
05.2025 - Current
Human Resources Business Partner
Creative Testing Solutions
05.2024 - 03.2025
Payroll Administrator/HR Assistant
St. Louis Board of Elections
04.2023 - 10.2023
Human Resources Manager
Rainbow Painting Company
02.2020 - 01.2023
Branch Manager
Labor Finders
08.2017 - 09.2019
Bachelor of Science - Communications in Technology
University of Phoenix