Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Heather Doringer

Heather Doringer

Import Coordinator
Ewa Beach,HI
Sometimes the questions are complicated and the answers are simple.
Dr. Seuss

Summary

Adaptable team player, eager to learn new skills, while exploring a new career adventure, maintain a full- time position that offers professional challenges utilizing interpersonal skills, work-life balance, and problem-solving methods. Background includes but not limited to maintaining a profound knowledge with air and ocean freight/ hub and port operations. In compliance with (CBP) Customs Border Patrol and [(PGA) partner government agencies regulations. Experienced in providing clients with expert advice on freight options and recommending optimal solutions. Impeccable customer service.

Knowledgeable in pre-clearance requirements allowing overseas commodities to safely enter the United States. Preparing cargo and preventing delays. Authorized to work in the US for any employer. Passionate about executing exceptional events. The ability to connect and communicate effectively to achieve every client’s vision.

Expert on planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors. Detail-oriented team player with impeccable organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy Organized and dependable candidate. Empathetic always keeping an open mind, positive attitude while learning new communication techniques that will aid in finding a common solution. Willingness to take on added responsibilities to meet company deadlines and goals. Staying until the project is completed.

Overview

19
19
years of professional experience
1
1
Certificate

Work History

Certified Event Planner

LIVEACHDAY
01.2005 - Current
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Performed event coordination for larger parties and gatherings.
  • Coordinated with participating vendors during event planning.
  • Corresponded with clients to answer questions and resolve issues.
  • Established working relationships with clients by organizing various events.
  • Performed face-to-face meetings to finalize contract for services and event details.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Hired, trained and supervised volunteers and support staff required for events.
  • Communicated with catering, lighting and sound companies to obtain price quotes.
  • Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
  • Inspected event facilities to confirm conformance to customer requirements.
  • Created and maintained event expenditures, budgets and timelines in job-related software.
  • Coordinated florists, photographers, and musicians for events.
  • Attended conferences and events to stay up-to-date with industry trends and planning standards.
  • Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues. No.
  • Developed creative themes for events and created related activities to engage attendees.
  • Created detailed timelines and budgets for events to meet all deadlines.
  • Monitored and controlled event expenditures to meet budgets.
  • Implemented contingency plans to address last-minute changes or unforeseen events.
  • Utilized social media to promote events and increase attendance.
  • Analyzed event costs to identify areas of improvement and cost savings.
  • Fulfilled contractual obligations for rehearsal and day of event coordination.
  • Coordinated travel and accommodations for event attendees.
  • Coordinated transportation and parking arrangements for guests and vendors.
  • Researched and identified new vendors and suppliers to obtain competitive pricing.
  • Developed and distributed event surveys to gather feedback and assess event success.
  • Conferred with event staff at event site to coordinate details.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Customs Trade Coordinator

FedEx Logistics
10.2018 - 09.2022
  • Prepare and process import and export documentation according to customs regulations, laws, or procedures
  • Followed SOPS with all customer account actions and data management to keep consistent service levels
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Ability to accesses and analyze information electronically through multiple databases in order to pre- clear shipments
  • Providing comprehensive international ocean and air freight for warding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions
  • Maintains uniform business practices and procedures to ensure compliance with (CBP) Customs Border
  • Patrol and other (GA) government agency laws and regulations
  • Analyzes documentation provided to determine that harmonized tariff number and whether the shipment qualifies for special tariff treatment, NAFTA, reduced duty rates and ensures all government agency regulations are followed
  • Also ensures that the required information is submitted or transmitted electronically
  • Completes the classification of imported merchandise by determining the proper tariff classification and associate duty rate, and calculating the entered value using FedEx Trade Networks Transport &
  • Brokerage and FedEx systems
  • Contacts customers to resolve classifications questions or to obtain government documentation required for entry
  • Completes the release and classification processing of each aged shipment after obtaining all missing information or documentation or move to the proper queue for processing.
  • Answers inquiries by FedEx Express and FedEx Express customers about the clearance status of any shipment
  • Accesses the internet, FedEx systems for customer databases, spreadsheets and manifest scrolling
  • Communicates with customers, CBP and partner government agencies in order to obtain information necessary for release
  • FDA, USDA, FWL, ATF
  • Analyzes and researches unapplied cash and non-payments by using accounting systems (ODG) and mainframe application 74.

Package Handler

UPS
02.2018 - 06.2018
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Followed verbal and written instructions to properly move and ship products.

Battalion Treasurer

US ARMY Bravo Company
01.2013 - 03.2014
  • Battalion, Treasurer, Advised management regarding significant expenditures to keep operations in line with budget limitations
  • Analyzed financial data to mitigate risk and increase financial liquidity
  • Provided treasury and cash management by overseeing reconciliation of banking activity, maintaining detailed check register
  • Handled administrative requirements, maintained records.
  • Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
  • Planned and managed substantial annual budgets, tracking expenses, and investigating discrepancies to maintain optimal control.
  • Reporting directly to the Commander, while collaborating beside high-ranking military personnel to create annual budgets, plan fundraising events, keeping separate financial accounts with detailed excel spreadsheet’s and track actual expenses against projected expenses.

Office Manager

J&M Recycling
02.2005 - 08.2010
  • Maintained computer and physical filing systems
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
  • Optimized organizational systems for payment collections, AP/AR, deposits and record keeping
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
  • Compared vendor prices and negotiated for optimal savings
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives
  • Coordinated special projects and managed schedules
  • Sourced vendors for special project needs and negotiated contracts
  • Maintained CM database with customer updates and report generation
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained computer and physical filing systems.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.

Education

Bachelor of Science - Psychology

ABA - Applied Behavioral Analysis

Purdue Global University, Lafayette, IN

Skills

  • Administrative manager (5 years)
  • Hub and Port Operation's (5 years)
  • Strategic Planning (8 years)
  • Network Security (5 years)
  • Contract negotiation (5 years)
  • Microsoft Office Suite
  • Attention to detail
  • Contract Management
  • Creativity and Adaptability
  • Complex Problem-Solving
  • Team Leadership and Motivation
  • Import and Export Operations
  • World Tariff Code Identification and classification

Certification

Military (4 years) Research (10+ years) Accounting Presentation Skills (4 years) Negotiation Administrative experience (10+ years) Event Planning (10+ years) Customer service (10+ years) Process Improvement (4 years) Help Desk (4 years) Records management (9 years) Microsoft Word (10+ years) Data analysis skills (4 years) Computer networking (4 years) Microsoft Office (5 years) Information security (5 years) Databases (5 years) Microsoft SharePoint (5 years) Communication skills (10+ years) Agile (5 years) Project coordination (5 years) Logistics (5 years) Leadership (5 years) Stocking (10+ years) Inventory control (9 years) Microsoft Excel (4 years) Freight (5 years) Organizational skills (10+ years) FDA regulations (4 years) Risk management (4 years) Compliance management Report writing (4 years) Transportation management (3 years) Regulatory reporting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customs Trade Coordinator - FedEx Logistics
10.2018 - 09.2022
Package Handler - UPS
02.2018 - 06.2018
Battalion Treasurer - US ARMY Bravo Company
01.2013 - 03.2014
Office Manager - J&M Recycling
02.2005 - 08.2010
Certified Event Planner - LIVEACHDAY
01.2005 - Current
- Bachelor of Science, Psychology
Purdue Global University - ABA, Applied Behavioral Analysis
Heather DoringerImport Coordinator