Heather Downs
South Bloomingville,Ohio
Summary
Energetic Patient Carre Associate dedicated to efficient and effective collaboration between care teams, patients and families. Outgoing professional with collaborative and flexible approach to reaching mutually beneficial resolutions.
Experienced non-medical Care Provider offering 21 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Hardworking Patient Care Coordinator bringing 21 years of experience in healthcare. Expertise includes practice administration and program management. Excellent consensus builder with successful record of reaching positive patient care solutions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Associate
Ohio State University Wexner Medical Center
02.2015 - Current
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with patient transfers and ambulation.
- Collaborated with patients, families and physicians to provide emotional support and answer any questions regarding patient medical care.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Unit Clerk Assistant
Ohio State University Wexner Medical Center
11.2014 - 02.2015
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Charted vital signs and added telemetry strips to charts.
- Answered multi-line telephone system, provided information, and directed calls.
- Arranged discharges and patient transportations.
- Prepared admissions charts and scanned records.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
- Coordinated diagnostic tests, collection of samples and transportation to scanning rooms.
Education
High School Diploma -
Logan Elm High School
Circleville, OH07.1999
Skills
- Medical records maintenance
- Appointment confirmation
- Strong organization
- Accurate data entry
- HIPAA compliance
- Quality control monitoring
- Document management
- Medical terminology proficiency
- Preparing charts
- Retrieving medical records
- Faxing orders
Certification
CPR certification
Timeline
Patient Care Associate
Ohio State University Wexner Medical Center
02.2015 - Current
Unit Clerk Assistant
Ohio State University Wexner Medical Center
11.2014 - 02.2015
High School Diploma -
Logan Elm High School
Similar Profiles
Margaret (Maggie) BelcherMargaret (Maggie) Belcher
Registered Nurse at Ohio State University Wexner Medical Center Medical Surgical UnitRegistered Nurse at Ohio State University Wexner Medical Center Medical Surgical Unit
Erin HottErin Hott
CERTIFIED OCCUPATIONAL THERAPIST ASSISTANT/LICENSED at Ohio State University Wexner Medical Center: The James Comprehensive Cancer CenterCERTIFIED OCCUPATIONAL THERAPIST ASSISTANT/LICENSED at Ohio State University Wexner Medical Center: The James Comprehensive Cancer Center
Talia LindenbergTalia Lindenberg
Clinic Nurse, Radiation Oncology at Ohio State University Wexner Medical CenterClinic Nurse, Radiation Oncology at Ohio State University Wexner Medical Center
Steven McNicholsSteven McNichols
Assembly Specialist at PACCAR. (Kenworth Chillicothe)Assembly Specialist at PACCAR. (Kenworth Chillicothe)
Rita AmerineRita Amerine
Office Dispatcher/Office Manager at AT Hoy TransportationOffice Dispatcher/Office Manager at AT Hoy Transportation