Heather Dunn
Dickson,TN
Summary
Detailed assembly line worker offers several years of experience and top skills in quality control and warehouse production. Diligent and punctual individual versed in managing multiple tasks with frequently changing priorities. Independent worker possessing strong time management and multitasking abilities. Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Production Line Worker
tensco industries
Dickson, TN
01.2021 - 08.2024
- Prepared raw materials for production line operations.
- Assembled components to produce finished products.
- Maintained production machines and equipment.
- Inspected parts for defects or discrepancies.
- Operated machinery according to safety regulations.
- Followed written instructions for assembly of parts.
- Performed quality control checks on assembled items.
Cashier Customer Service
Krystals Resturant
Dickson, TN
03.2017 - 11.2020
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
Cashier,barista
Dunkin' Donuts Franchising
Dickson, TN
01.2011 - 12.2016
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
Assembly
porcilin industries
Dickson, TN
02.2005 - 11.2010
- Assisted with the assembly of marketing materials.
- Train new employees on correct assembly techniques and processes.
- Heat treated parts as required by process specification before assembly.
- Monitored inventory levels of necessary components required for assembly processes.
- Assisted other workers in the assembly of complex framing structures.
Education
High School Diploma -
Dickson High School
Dickson, TN05-1998
Skills
- Machinery Operations
- Polishing work
- Power and hand tools
- Visual inspections
- Safety Compliance
- Hand and power tools
- Hand tools
- Production background
- Equipment Operation
- Quality Inspections
- Coffee expertise
- Cash Handling
- Espresso machine operation
- Food Running
- Ordering Procedures
- Menu Memorization
REFERENCES:
- helen scott 615-446-1900
- angela jones629-556-5454
- micheal lowe 629-444-8888
Timeline
Production Line Worker
tensco industries
01.2021 - 08.2024
Cashier Customer Service
Krystals Resturant
03.2017 - 11.2020
Cashier,barista
Dunkin' Donuts Franchising
01.2011 - 12.2016
Assembly
porcilin industries
02.2005 - 11.2010
High School Diploma -
Dickson High School
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