Heather Dunphy
Pittsfield,ME
Summary
Dynamic owner-operator with extensive experience in residential construction at Youngs Handyman Services. Proven expertise in drywall installation and project management, complemented by strong communication skills. Successfully enhanced property value through meticulous repairs and installations, while fostering lasting client relationships and ensuring high-quality results in fast-paced environments.
Skilled maintenance professional with focus on delivering quality workmanship and reliable solutions. Known for collaborating effectively with team members and adapting to changing project requirements. Proficient in variety of repair techniques and valued for reliability and adaptability.
Experienced with conducting various maintenance and repair tasks. Utilizes problem-solving skills to address and resolve issues efficiently. Track record of providing excellent customer service and ensuring job satisfaction.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
23
23
years of professional experience
Work History
Youngs Handyman Services
Owner Operator Independent
07.2023 - 01.2025
- Performed routine maintenance and repairs on residential and commercial properties.
- Managed installation of fixtures, appliances, and systems, ensuring functionality and safety standards.
- Conducted inspections to identify necessary repairs, enhancing property value and longevity.
- Led emergency repair efforts, providing quick solutions to urgent maintenance issues.
- Developed strong relationships with clients through effective communication and reliable service delivery.
- Collaborated with contractors to facilitate larger remodeling projects, ensuring timely completion and quality results.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Removed and repaired carpet and wood flooring.
- Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
Capital City Renewables
Tower Tech
09.2023 - 12.2024
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Built and maintained meteorological towers
Rh Lambath Builders
Carpenter
08.2020 - 02.2023
- Supervised construction teams to ensure project timelines and quality standards were met.
- Implemented safety protocols, reducing workplace incidents and enhancing team compliance.
- Developed detailed project plans, coordinating materials and resources for efficient development
- Developed detailed project plans, coordinating materials and resources for efficient
- Helped build and maintained properties
- Some light office
Designs by HLD
Owner Operator Independent
05.2015 - 02.2019
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Owned and operated my own business
Ducktrap
Line Production
09.2009 - 03.2010
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
Mbna
Education and Development
03.2005 - 02.2007
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Shift Leader
McDonald's Restaurant
01.2002 - 03.2004
- Supervised team members during shifts to ensure efficient operations and excellent customer service.
- Trained new staff on food safety standards and operational procedures for quality assurance.
- Managed inventory levels and restocked supplies to maintain optimal workflow throughout shifts.
- Implemented process improvements that enhanced order accuracy and reduced wait times for customers.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
Education
High School Diploma -
Belfast High School
Belfast, ME06-2004
Skills
- Drywall installation
- Household repairs
- Hand tools
- Repair work
- Minor Carpentry
- Residential construction
- Grout repair
- Roofing
- Cabinet installation
- Project management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Problem-solving
- Customer service
- Time management
- Following instructions
Timeline
Capital City Renewables
Tower Tech
09.2023 - 12.2024
Youngs Handyman Services
Owner Operator Independent
07.2023 - 01.2025
Rh Lambath Builders
Carpenter
08.2020 - 02.2023
Designs by HLD
Owner Operator Independent
05.2015 - 02.2019
Ducktrap
Line Production
09.2009 - 03.2010
Mbna
Education and Development
03.2005 - 02.2007
Shift Leader
McDonald's Restaurant
01.2002 - 03.2004
High School Diploma -
Belfast High School