Heather Dygert
Oneida,NY
Summary
Empathetic Nurse Practitioner with focus and providing quality patient centered care with great communication between patients and healthcare team members. Understanding and calm professional bringing many years as a registered nurse into my practice. Dynamic nursing professional with extensive experience at Bassett Healthcare Network, excelling in critical care coordination and patient education. Proven leadership in high-pressure environments, fostering teamwork and enhancing patient outcomes. Skilled in advanced cardiac care and adept at resolving complex issues through active listening and collaboration. Committed to delivering exceptional patient-centered care.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manage (ANM), Nurse Practice Educator, Bedside Nurse
Bassett Healthcare Network
01.2011 - Current
Provide resource support and bedside care to critically ill patients utilizing the nursing process and interdisciplinary teamwork.
RN (travel nurse)
NurseFinders
04.2010 - 01.2011
Worked at Bassett Healthcare Network ICU as a traveler RN doing bedside nursing care.
RN
SUNY Upstate Medical Center
05.2008 - 03.2010
Provided critical care nursing skills to patients in a postoperative cardiac and thoracic intensive care unit.
RN (travel Nurse)
American Mobile Heathcare
10.2004 - 05.2007
Care for critically ill patients in different intensive care and interventional units at Bassett Healthcare Network, Yale New Haven Hospital, Albany Medical Center and Sentara Complex.
RN
Upstate Medical Center
01.2004 - 10.2004
Provided critical nursing care to postoperative cardiac and thoracic surgical patients in the ICU.
RN
Rome Memorial Hospital
01.2003 - 03.2004
Provided critical nursing care in medical / surgical non-teaching hospital ICU.
LPN
Crouse Hospital
10.2001 - 12.2002
Care for medical, gynecology, and oncology patients as an LPN.
Outside Sales Representative
Keystone Builders Supply
08.1996 - 01.2003
Started as support staff for a construction supply company, than progressed to an outside sales position, after spending some time doing inside sales.
Delivery and customer service
Pepi's Pizza
08.1994 - 10.1997
Provided delivery service and order intake in a pizza restaurant.
Shift manager and staff member
McDonalds
07.1990 - 08.1994
Provided customer service at both McDonald's in Canastota and Oneida, NY.
Education
Master of Science - Nursing
Utica University
Utica, NY05.2025
Bachelor of Science - Nursing
Utica College
Utica2018
Associate of Applied Science - Nursing
Crouse Hospital School of Nursing
Syracuse, New York2002
Bachelor of Arts - English
Utica College
Utica, New York1995
Associate of Arts - Liberal Arts
Mohawk Valley Community College
Utica, New York1993
Skills
- Studied with expert diagnosis and treatment team members
- Pediatric, Adult, and Geriatric exams
- Educates patients, families, and staff members about healthcare procedures and treatment plans to ensure compliance and best outcomes
- Works in committees and leadership to strategically improve staffing issues and patient outcomes
- Coordinated department structure for internal and external code events
- Developed relationships with colleagues including nurses, respiratory therapy, physicians, leadership and ancillary staff to achieve best outcomes for both patient outcomes and staff satisfaction
- Active listening utilization during staff, physician, patient and family issues with creative problem resolution
- Excellent communication in difficult situation management
- Team leadership during codes and rapid responses in the hospital
- Extensive leadership experience as an Assistant nurse manager, resource nurse, Educator, and preceptor
- Expert level nursing provided
- Models team building in responsible and excellent care of patients
- Teamwork and collaboration
- Direct patient care
Certification
FNP in the State of New York (pending)
Registered Nurse in the State of New York
Critical Care Registered Nurse Certification through AACN
ACLS and BLS through the American Heart Association
Timeline
Assistant Nurse Manage (ANM), Nurse Practice Educator, Bedside Nurse
Bassett Healthcare Network
01.2011 - Current
RN (travel nurse)
NurseFinders
04.2010 - 01.2011
RN
SUNY Upstate Medical Center
05.2008 - 03.2010
RN (travel Nurse)
American Mobile Heathcare
10.2004 - 05.2007
RN
Upstate Medical Center
01.2004 - 10.2004
RN
Rome Memorial Hospital
01.2003 - 03.2004
LPN
Crouse Hospital
10.2001 - 12.2002
Outside Sales Representative
Keystone Builders Supply
08.1996 - 01.2003
Delivery and customer service
Pepi's Pizza
08.1994 - 10.1997
Shift manager and staff member
McDonalds
07.1990 - 08.1994
Bachelor of Science - Nursing
Utica College
Associate of Applied Science - Nursing
Crouse Hospital School of Nursing
Bachelor of Arts - English
Utica College
Associate of Arts - Liberal Arts
Mohawk Valley Community College
Master of Science - Nursing
Utica University
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