Heather Earp
Asheville ,NC
Summary
Dedicated professional with experience at Villages Of Wilkes, excelling in food safety and sanitation practices. Proven ability to enhance kitchen efficiency through effective time management and safe food handling. Recognized for maintaining high standards in food presentation while fostering strong relationships with team members and clients.
Overview
20
20
years of professional experience
Work History
Kitchen Aide
Villages Of Wilkes
01.2017 - 06.2024
- Maintained a clean working environment by consistently washing dishes and completing daily cleaning tasks.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Cleaned and organized kitchen stations to promote team efficiency.
- Promoted workplace safety through careful adherence to established procedures for handling sharp utensils, hot surfaces, and heavy equipment.
- Developed strong time-management skills, balancing multiple responsibilities while maintaining focus on task completion throughout shifts.
- Ensured compliance with food safety regulations by properly storing ingredients and maintaining cleanliness standards throughout the kitchen.
- Assisted in the preparation of high-quality meals for customers with attention to detail and presentation.
Private Contractor
NRS
01.2011 - 08.2014
- Continuously improved processes by identifying inefficiencies and implementing best practices for increased productivity.
- Managed multiple projects simultaneously, ensuring timely completion and consistent quality.
- Implemented innovative solutions to complex problems, improving overall project efficiency.
- Mentored junior team members, providing guidance and support for professional growth.
- Effectively managed budgets for multiple projects, ensuring financial targets were met without compromising quality or deadline adherence.
- Enhanced company reputation by maintaining a high level of professionalism in all interactions with clients and colleagues.
Sales Associate
Lowe's Hardware
04.2006 - 06.2008
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Cashier
Bojangles
02.2004 - 04.2006
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Wilkes Central High School
Wilkesboro, NC06.2007
Skills
- Reliability and punctuality
- Chef support
- Food safety
- Safe food handling
- Food safety regulations
- Ingredient knowledge
- Sanitation practices
- Food presentation
- Kitchen equipment operation
- Inventory monitoring
- Knife handling skills
- Portion control
Timeline
Kitchen Aide
Villages Of Wilkes
01.2017 - 06.2024
Private Contractor
NRS
01.2011 - 08.2014
Sales Associate
Lowe's Hardware
04.2006 - 06.2008
Cashier
Bojangles
02.2004 - 04.2006
High School Diploma -
Wilkes Central High School
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