Heather Eastveld
Summary
Dynamic Child Care Director at Las Vegas Athletic Clubs with a proven track record in staff management and compliance procedures. Expert in fostering positive relationships and implementing health policies, ensuring a safe environment for children. Recognized for mentoring team members and enhancing overall performance through effective communication and organizational skills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Child Care Director
Las Vegas Athletic Clubs
Las Vegas, North Las Vegas And Henderson
01.2002 - Current
- Engaged with parents and families to build positive relationships for children to thrive.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Monitored and observed child progress, interactions and behavior and reported findings to parents.
- Managed program paperwork and child records to comply with state requirements.
- Mentored team members to foster professional growth and enhance overall staff performance.
- Maintained accurate records of child attendance, medical information, and emergency contacts in compliance with state regulations.
- Attended approved training and continuing education courses to maintain certifications.
- Implemented comprehensive health policies aligned with CDC guidelines to minimize illness outbreaks within the facility.
- Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
Private Nanny
Emily and James Hamill
Las Vegas, NV
04.2019 - 12.2024
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Led indoor and outdoor activities to entertain and occupy children.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
- Implemented daily routines for optimal child development and created a structured environment.
- Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
- Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
- Assisted with homework and school projects, fostering a love for learning in the children.
- Collaborated with parents to establish effective bedtime routines, resulting in improved sleep patterns for the children.
- Provided safe transportation to and from school, extracurricular activities, and other events.
- Facilitated creative expression through art projects, imaginative play, storytelling sessions, and more.
- Monitored screen time usage to promote healthy balance between technology use and offline activities in daily life.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Coordinated schedules between multiple families when working as a nanny share provider to ensure seamless childcare transitions throughout the week.
- Taught children basic life skills, manners and personal hygiene.
- Assisted with light housekeeping duties as well as running errands.
- Provided developmentally appropriate activities for children.
- Transported children to and from activities using personal or family vehicle.
- Monitored children's play activities to verify safety.
- Developed games and activities using arts and crafts to support learning and verbal skills.
Assistant Manager
Foot Locker
Las Vegas, NV
01.1998 - 02.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Oversaw daily operations to maintain store cleanliness and organization.
- Facilitated team-building activities, enhancing team cohesion and morale.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
In-Home Nanny
Jamie and Nicholas Chavez
Las Vegas, NV
08.2000 - 12.2001
- Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
- Safeguarded children during travel by adhering to car seat safety guidelines and maintaining vigilance during outings.
- Promoted healthy eating habits with nutritious meal planning and preparation, resulting in balanced diets.
- Encouraged creativity through arts and crafts projects fostering fine motor skill development.
- Supported potty training process using gentle encouragement techniques leading to successful milestones achievements.
Education
Early Childhood Education
Nevada Registry
Associate of Arts - Cosmetology
Southern Nevada Vocational Technical Center
Las Vegas, NV06-1997
Skills
- Safety regulations compliance
- Staff hiring
- Administrative functions
- Staff management
- Compliance procedures
- Documentation and recordkeeping
- Multitasking Abilities
- Organizational skills
- Policy implementation
- Attention to detail
- Teamwork and collaboration
- Reliability
Accomplishments
- Supervised team of 225 staff members.
Certification
- Director License: 2003 - current
- CPR/1st Aid AED Training: 2002-current
- NV Registry: 2002- current
- 200+ certificates in Early childhood education
Languages
English
Native or Bilingual
Interests
- Crafting and DIY Projects
- Interior Design
- Drawing and Painting
Timeline
Private Nanny
Emily and James Hamill
04.2019 - 12.2024
Child Care Director
Las Vegas Athletic Clubs
01.2002 - Current
In-Home Nanny
Jamie and Nicholas Chavez
08.2000 - 12.2001
Assistant Manager
Foot Locker
01.1998 - 02.2020
Early Childhood Education
Nevada Registry
Associate of Arts - Cosmetology
Southern Nevada Vocational Technical Center