Heather Elliott CNA
Robeline,LA
Summary
Compassionate Professional with a strong focus on patient care and effective communication. Provides support with daily living activities to promote independence and dignity. Committed to maintaining safety and comfort while collaborating with healthcare teams to address client needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Private Sitter
Assistance Home Care
Natchitoches, LA
08.2025 - Current
- Provided compassionate care and support to clients, ensuring comfort and safety.
- Assisted clients with daily living activities, promoting independence and dignity.
- Communicated effectively with families and healthcare professionals regarding client needs.
- Maintained accurate records of client activities and reported changes in condition promptly.
- Implemented engaging activities tailored to individual client interests and abilities.
- Monitored medication schedules, ensuring adherence to prescribed regimens.
- Developed strong rapport with clients, fostering trust and a positive environment.
- Assisted disabled clients to support independence and well-being.
- Maintained patient's home environment to keep safe, clean and familiar.
- Pursued new techniques and trends for working with dementia patients to provide mental stimulation.
- Prepared nutritious meals tailored to individual dietary needs, contributing to overall client wellness.
- Monitored vital signs and reported any changes in health status to healthcare providers promptly for effective intervention.
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing to maintain a dignified appearance for clients.
Business Associate
Regional Cardiology
501 Keyser Ave Natchitoches La 71457
03.2025 - Current
- Assisted in coordinating patient appointments and managing schedules for cardiology consultations.
- Supported billing processes by verifying insurance information and processing claims efficiently.
- Conducted patient intake procedures, ensuring accurate data entry into electronic health record systems.
- Collaborated with clinical staff to streamline communication and enhance patient care workflows.
- Facilitated follow-up communications with patients regarding treatment plans and appointment reminders for better adherence.
- Registered patients for their tests and scheduled tests.
- Assisted in clinic side operations such as performing vital signs, EKGs, and accurately updating patient charts.
Mental Health Technician
Compass Mental Health
Natchitoches, LA
03.2024 - 02.2025
- Monitored patient behavior and reported significant changes to healthcare team.
- Assisted in implementing individualized care plans for diverse patient needs.
- Provided crisis intervention and de-escalation techniques during high-stress situations.
- Ensured accurate documentation of patient interactions and treatment progress.
- Conducted regular safety checks to maintain a secure environment for patients.
- Trained new staff on protocols, procedures, and best practices in mental health care.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Assisted with transportation of patients back to their homes after their discharge from the facility.
CNA
Courtyard of Natchitoches
Natchitoches, LA
01.2024 - 03.2024
- Assisted residents with daily living activities, promoting independence and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and safety of resident environments, ensuring compliance with health regulations.
- Collaborated with interdisciplinary teams to develop individualized care plans for residents.
- Documented patient progress accurately in electronic health records, ensuring data integrity.
- Implemented infection control measures, contributing to a safe environment for residents and staff.
- Trained new CNAs on best practices in patient care and facility protocols, enhancing team efficiency.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Nursing
Bossier Parish Community College
Natchitoches, LA12-2023
Skills
- Patience and empathy
- Patient care
- Reliability and punctuality
- First aid and safety
- Analytical thinking
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Suicide prevention
- Patient safety management
- Behavioral management
- Vital signs monitoring
Certification
- CNA - Certified Nurse Assistant
- CPR
- MOAB
- Basic Arrhythmia
- Hazmat Awareness
Timeline
Private Sitter
Assistance Home Care
08.2025 - Current
Business Associate
Regional Cardiology
03.2025 - Current
Mental Health Technician
Compass Mental Health
03.2024 - 02.2025
CNA
Courtyard of Natchitoches
01.2024 - 03.2024
Nursing
Bossier Parish Community College