Heather Engles
Dixon,CA
Overview
10
10
years of professional experience
Work History
Server
Pietros No. 2
Vacaville, CA
06.2024 - Current
- Delivered exceptional customer service in high-pressure dining environment.
- Managed multiple tables efficiently while ensuring guest satisfaction.
- Collaborated with kitchen staff to streamline order delivery processes.
- Trained new servers on menu items and restaurant protocols.
Assistant Corporate Secretary
First Northern Bank
Dixon, CA
12.2015 - Current
- Streamlined communication between executive management and the board, ensuring timely delivery of key information.
- Established strong working relationships with internal departments to facilitate smooth operations within the organization.
- Ensured compliance with federal and state regulations through timely filing of annual reports and other required documentation.
- Collaborated closely with senior executives to develop annual budgets that aligned with the company''s overall strategy.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
- Recorded expenses and maintained accounting records.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Education
Dixon High School
Dixon, CA06.2002
Skills
- Account Reconciliation
- Document processing
- Regulatory knowledg
- Calendar Management
- Stakeholder Communication
- Meeting facilitation
- Fast Learner
- Customer Service
- Critical Thinking
- Clear Communication
- Faced paced worker
- Customer service
- Multitasker
Timeline
Server
Pietros No. 2
06.2024 - Current
Assistant Corporate Secretary
First Northern Bank
12.2015 - Current
Dixon High School