Compassionate and dedicated professional with extensive experience at Prairie Hills Assisted Living, excelling in resident support and medication management. Proven ability to build strong relationships while ensuring health and safety compliance. Skilled in EMR documentation and active listening, fostering a positive environment for residents and enhancing their quality of life.
Hi, I’m
Heather Evans
Independence,IA
Summary
Overview
7
years of professional experience
Work History
Prairie Hills Assisted Living
Resident Assistant
10.2019 - Current
Job overview
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Assisted residents in preparing for activity and social programs.
- Responded to room transfers, incident reports, and maintenance requests.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Maintained clean, safe, and well-organized patient environment.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Prairie Hills Assisted Living
Medication Aide
10.2019 - Current
Job overview
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Administered prescribed drugs to high-volume patient caseload.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Assisted in maintaining conducive environment for residents by adhering to infection control policies.
- Reordered medication to maintain adequate supply.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
Caseys General Stores
2nd Assistant Manager
06.2018 - 08.2019
Job overview
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Jefferson High School Independence, IA
High School Diploma from General Studies
05.1994
University Overview
Skills
- Residential support
- Student leadership
- Room inspection
- Moral conduct
- Resident support
- Medication support
- Resident assistance
- Active listening
- Role modeling
- EMR / EHR
- Relationship building
- Direct patient care
- Public speaking
- Health and safety compliance
- Patient management
- Diversity and inclusion
- First aid and CPR
- Team player
- Activity planning
- Laundry
- Ethical standards
- Time management
- CPR certified
- Residential care
- Supportive
- Interpersonal relationships
- Policy reinforcement
- Data confidentiality
- Self-confident
- Stress management
- Effective planning
- Critical thinking
- Bed making
- Indirect patient care
- Assertive
- Vital signs collection
- First aid
- Conflict de-escalation
- Ambulation assistance
- Problem-solver
- ADL management
- Emotional support
- Safety monitoring
- Team building
- Resolution-oriented
- Resident activity implementation
- Documentation and reporting
- Mental health awareness
Additional Information
Additional Information
I have experience in cooking from previous employment. I love cooking and baking at home.
Timeline
Resident Assistant
Prairie Hills Assisted Living
10.2019 - Current
Medication Aide
Prairie Hills Assisted Living
10.2019 - Current
2nd Assistant Manager
Caseys General Stores
06.2018 - 08.2019
Jefferson High School
High School Diploma from General Studies
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