As the Founder & Principal Designer of Tokan Interiors, I craft exceptional spaces by blending thoughtful design solutions with seamless project management. My keen eye for detail and commitment to client satisfaction ensure a refined, tailored experience.
Hi, I’m
Heather Ferreras-Tokan
Fort Lauderdale,FL
Summary
Overview
8
years of professional experience
1
Certification
2
years of post-secondary education
Work History
Tokan Interiors
Founder & Principal Designer
01.2017 - Current
Job overview
- Collaborate with clients to identify their design preferences, functional needs, and budget in order to create tailored interior designs.
- Develop detailed design plans, mood boards, and concept sketches to present design ideas and solutions.
- Select and source materials, furniture, fixtures, and accessories, ensuring alignment with the client's vision and project requirements.
- Create mood boards for conceptual designs.
- Oversee the installation of designs, ensuring adherence to project specifications and quality standards.
- Manage project timelines, budgets, and vendor relationships to ensure smooth project execution from conception to completion.
- Conduct site assessments and coordinated with architects, contractors, and other stakeholders to address any design-related concerns.
- Deliver exceptional customer service by maintaining clear communication throughout the design process and following up post-installation.
- Oversee daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Consult with clients to assess needs and propose optimal solutions.
- Establish foundational processes for business operations.
- Streamlined operations to enhance efficiency, allowing for increased focus on strategic planning and decision-making.
- Manage purchasing, sales, marketing and client account operations efficiently.
- Present creative concepts to clients, effectively communicating the rationale behind each design decision.
- Improve client satisfaction by consistently delivering high-quality designs within tight deadlines.
- Streamlined design processes by implementing industry best practices, increasing efficiency and reducing project turnaround time.
- Nurture strong partnerships with external vendors and contractors, ensuring optimal results when outsourcing specific aspects of a project's execution or production process.
- Managed multiple projects simultaneously while maintaining strict attention to detail and adhering to established budgets and timelines.
- Obtain approval of concepts by submitting rough drafts to the client(s).
Education
Florida Atlantic UniversityDavie, FL
Bachelor of Arts from Elementary Education
01.2008 - 12.2008
University Overview
- Summa Cum Laude graduate
- Principal's Honor List Fall 2008
- Principal's Honor List Summer 2008
- Dean's Honors List Fall 2008
- Dean's Honor List Summer 2008
- Former Vice President of Kappa Delta Pi - Rho Omega Chapter an International Honor Society in Education 2008-2009
- Former Vice President of Kappa Delta Pi - Alpha Beta Upsilon Chapter an International Honor Society in Education 2007-2008
- Former President of Broward College Education Club 2007-2008
- 3.9 GPA
Broward CollegeDavie
Associate of Arts from Elementary Education
01.2007 - 12.2007
University Overview
Skills
Interior design
Client communication
Interior styling
Furniture selection
Space planning
Design research
Concept development
Material selection
Design process
Design presentation
Product selection
Project management
Affiliations
Affiliations
- Business of Design
- Daniel House Club
Certification
- Teaching English to Speakers of Other Languages (TESOL) Certification - TESOL International Association.
- Elementary Education Certificate - Florida Department of Education.
Industry Speaking Engagements
Industry Speaking Engagements
High Point Market I High Point, North Carolina
- Participated as a panelist moderated by Kimberley Seldon, presented by Zena and Daniel House Club discussing Financials and Profitability, sharing insights on profitability, design tools, and software. October 2024
Timeline
Founder & Principal Designer
Tokan Interiors
01.2017 - Current
Florida Atlantic University
Bachelor of Arts from Elementary Education
01.2008 - 12.2008
Broward College
Associate of Arts from Elementary Education
01.2007 - 12.2007
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