Heather Fischer
Levittown,PA
Summary
Dedicated and mindful Instructional Assistant offers passionate and informed support for students and staff. Experienced interpersonal communicator addresses unique queries within educational settings and accommodates staff curriculum requirements.
Overview
16
16
years of professional experience
Work History
Instructional Assistant
Neshaminy School District
08.2014 - Current
- Provided support during classes, group lessons, and classroom activities.
- Supported English Language Learners (ELLs) to deliver high-quality education for students learning English.
- Maintained safety and security by overseeing students in recess environments.
- Supported student learning objectives through personalized and small group assistance.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Assisted in adaptation of curriculum to meet diverse student needs, promoting inclusivity.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
- Provided comprehensive support for students with learning disabilities, enabling them to achieve academic success.
- Participated in professional development opportunities, staying current on best practices in education and instructional support.
Lead Server
Pennswood Village
09.2008 - 11.2021
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Observed servers to provide feedback and coaching in areas requiring improvement.
- Cultivated warm relationships with regular residents.
- Kept register accurate through correct billing, payment processing
- Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage.
- Supported other staff members during busy shifts by stepping in wherever needed to maintain smooth operations.
- Coordinated large group reservations, working closely with event planners to ensure seamless execution of special occasions.
- Resolved residents complaints promptly and professionally, maintaining positive relationships with residents.
- Ensured compliance with food safety regulations by regularly reviewing proper food handling procedures with the serving team.
- Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
- Processed orders and sent to kitchen employees for preparation.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Strategically timed check-ins with residents to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Helped residents with dietary restrictions, allergies and intolerance obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Shared knowledge of menu items and flavors, enabling residents to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to residents.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for residents.
- Handled residents complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Taught staff how to deliver outstanding service to every resident.
Recess Aide
Neshaminy School District
10.2010 - 08.2014
- Maintained accurate records of incidents that occurred during recess, providing valuable information for administrators'' review when necessary.
- Coordinated efforts with other staff members to provide adequate coverage across all areas of the playground, increasing overall safety levels during outdoor playtimes.
- Developed strong rapport with students, earning their trust and respect while maintaining an authoritative presence on the playground.
- Contributed ideas for new outdoor play equipment, leading to updates that further engaged students during recess time.
- Participated in school-wide initiatives aimed at promoting a positive school climate, contributing to an overall sense of community and belonging among students.
- Provided first aid support when necessary, prioritizing student safety and well-being while adhering to established guidelines for injury response.
- Facilitated smooth transitions between classroom instruction and outdoor playtime by efficiently managing student movement and expectations.
- Promoted positive behavior among students during recess through consistent reinforcement of expectations and clear communication.
- Resolved conflicts between students by employing conflict resolution techniques, promoting healthy peer relationships.
- Enhanced student safety by effectively monitoring playground activities and ensuring adherence to school rules.
- Collaborated with fellow Recess Aides to maintain a clean and safe outdoor environment for all students.
- Oversaw children on playground to monitor safety and suitability of activities.
- Picked up supplies from storage facilities for special events.
- Encouraged children's emotional and social development.
Education
Teaching Certificate - Teaching
Bucks County Community College
Newtown, PA11.2003
High School Diploma -
Abraham Lincoln High School
Philadelphia, PA06-1991
Skills
- Tutoring and mentoring
- Teaching strategies
- Student supervision
- Effective communication
- Behavior management
- Classroom support
- Classroom technology
- Student safety
- Literacy development
- Physical education support
- Student needs support
- Problem-solving abilities
- Multitasking
- Adaptability
Timeline
Instructional Assistant
Neshaminy School District
08.2014 - Current
Recess Aide
Neshaminy School District
10.2010 - 08.2014
Lead Server
Pennswood Village
09.2008 - 11.2021
Teaching Certificate - Teaching
Bucks County Community College
High School Diploma -
Abraham Lincoln High School
Similar Profiles
Colleen M. StahlColleen M. Stahl
ESL Teacher at Tawanka Elementary School, Neshaminy School DistrictESL Teacher at Tawanka Elementary School, Neshaminy School District
MICHELE L PAPPMICHELE L PAPP
Elementary Recess Aide at Pearl S. Buck Elementary Neshaminy School DistrictElementary Recess Aide at Pearl S. Buck Elementary Neshaminy School District
John McCannJohn McCann
School Bus Driver at Neshaminy school districtSchool Bus Driver at Neshaminy school district